Eclipse shows fully charged but only plays for 1.5 hrs.then says "low battery"and shuts off. it used to play for 6 hrs.

Tt may show fully charged but batteries age and may not hold a charge for very long. .Does the unit show full batteries when it is attached to the charger after it has shut down? It may be giving a false reading. Try a battery change. If it is not the batteries or the charger, (if you are using rechargeable batteries that is,) it must be a component level fault which a technician might diagnose/repair. If under warranty period contact your supplier.

battery might be damaged or bad

Wait for the 6 hours that they ask you to, as that will be when the battery is fully charged and is at peak performance.

the battery is failing, that is what they do when they are at the end of there useful life, it will show fully charged but drain down very quickly

It should take about 6 hrs to charge. I had the same problem and reset the charging circuit. 1) Charge it until the green light comes on. 2) Unplug and pull battery out. 3) hold down the power on button 15-30 seconds. 4.) Put the battery back in, plug in the charger (direct - not through the dock) and charge for 72 hrs. Then, run at Max clean until the "I'm dead" tune plays.

The official unofficial REAL Answer is here!!

I swore it off as Junk untill I took the time to figure this out.
When charging the power swith needs to be in the "ON" position.
Charge for around 3-5 hrs.
To turn device ON You hold down the Play/Pause button for quite some time, (much more time than expected from other players,cellphones or devices) the unit should power up and display "ECLIPSE".
I thought I was "taken" and strange when I saw the link for Qresolve within the files of something that did not work.
Theres even an EQ feature in the Menu and the sound is pretty decent. Good Luck!

connect it to a power supply and leave it for a few hours A battery that is totally depleted will take some time to recover and not show that it is even being charged as power is too low to light the LED.

It will require a full charge of about 10 hours to get it fully back into service. But the LED will ( or should turn on) after about 1-2 hrs depending on the condition of the battery. If after the charge the battery does not hold a charge lasting on average about 2 hrs , then change the battery.

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You're using the wrong batteries. You need to purchase lithium batteries. They are quality batteries for high powered, battery operated electronics. Personally, I have a battery charger and use rechargable duracell batteries. (HR6/ DC1500/ NiMH/ 1,2V) Gives you approximately 16 hrs before having to recharge.

hi there we swapped the battery over the old battery had enough power to play games but not enough to update even though it was showing full battery we have now bought a new battery mant thanks for your time

If both the charger and the battery are warm to the touch, the battery is probably charged.

The low battery level warning level is learned by the phone. To train it, allow the battery to run down once until the phone stops working, then recharge it.

The best way totest the charging operation would be to try using the phone. Fully charged you should get about 6 hours of talk time from a fully charged battery, and at least a week of standby operation.