Question about Computers & Internet
Hello there, sorry to hear about your troubles. What did the other tech person have you do? If the problem is fixable I can help you do it. Did they just die suddenly one day? Was it as you were plugging something in or unplugging something? What was the device you first tried that didn't work?
Thanks much, we can get this resolved.
Posted on Jul 19, 2009
The first thing to do is to go into your BIOS settings and ensure that your USB ports have not been turned off. If you have a built in hardware checker run the app and see if you get any problems reported. Then go to the Toshiba site and download the latest USB drivers for your specific laptop. Then follow the instructions from the site to install them to your computer. Normally I would give you the specific website address, but you did not list your model, so here is the main Toshiba support site:
I will assume you have tried all of your USB ports. If after taking the steps outlined above you still cannot get any of your USB ports to work I would then contact Toshiba if you have any warranty left, or take your laptop into your local Toshiba repair shop to have them resolve the issue. Good luck and I hope it works out okay for you.
Posted on Jul 19, 2009
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Posted on Jan 02, 2017
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