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Toshiba 5560 I have an older copier and the main door got jammed. Now I am getting an interlock error that service must be called. Eevn though the door is now seemingly ok. How can i reset this error code?

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  • Arnie Scacchitti
    Arnie Scacchitti Nov 19, 2007

    removed that part from the door and inserted it in the slot and taped it in place. still get the error message. But we may be on the right track. Actually the machine is at my daughters place of business and I am just relaying info.

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Ahh... sounds like the interlock is not getting actuated. Look on the door that is in question, there should be a little "arm" that is bent over, or damaged. That is what actually goes into the door switch and tells it the door is closed. It may be bent over or completely broken off. If you can't find it, look in the inside of the machine for a little slot that looks like something should go into it and then go to the corresponding section on the door. The switch can be "cheated", but that is too dangerous for a novice to fool around with. There is a reason they put that on there as a safety switch, and it prevents the machine from operationg when the door is open and everything is running. There may be several hundred volts running through some of the parts in the charge section, so don't fool around with this if you don't know what you are doing. And as alwyas, be sure to UNPLUG YOUR MACHINE before trying any type of service on any electrical device!!!

Posted on Nov 19, 2007

  • Ken Shepherd
    Ken Shepherd Nov 19, 2007

    Well those door switches can be a little tought to actuate, sometimes you have to really jam it in there. You should try something non conductive, like a piece of plastic, though because sometimes the AC power boards are mounted up front behind that switch, and if you hit that, you'll know real quick!

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