Code ld

Hi Perry,

Look... Calypso washers are known for this. Here's the thing(s). I could help you with your problem right now, but the problem will resurface. It'll happen again.

Here's what's goin' on. When you lift the lid and look down at the bottom of the tub, you'll see the "wash plate" (it's got that knob thing right in the middle of it). Now... if you can imagine that wash plate outta there, what you'd see is what Whirlpool calls a "nutator" (<---I know. Goofy, huh?). The Nutator is connected to what you would know as a transmission. And, like a tranny, it has a U-joint.

OK. When the U-joint begins to fail, the wash plate has alot of "slop" in it. That is to say that the plate travels too far in its' normal cycle. When it travels too far clothing will get under the plate (you may have noticed some tearing, pinching, etc...) and when that happens pieces of the clothes get pulled into the plumbing. There's the problem. Stuff in the plumbing.

Since you've changed out the pump (which is a GOOD thing, btw.) You're familiar with how to access the bottom of the machine so I won't go into the details there. OK, so what you do is get in there and drop the bottom panel... at the very back center you'll see a semi opaque plastic reservoir connected to the pump via the black hose. Use a good flashlight and you'll probably see some stuff in there.

What you'll have to do is grab a shop vac ('cause there's gonna be leakage) and extract as much water as you can outta there. Release the clamp from the intake hose of the pump (the one on the left) and have your shop vac there to remove the water. After all of the water is extracted, remove the hose from the reservoir. You'll see stuff in there. That's the stuff you need to remove.

Now, I've done this a couple of ways. 1.) use your shop vac. Stick the hose of it into the plastic and see if you can extract all the stuff. 2.) Needle nosed pliers. Reach in there and physically remove the stuff. Both of these have worked for me.

Here's the deal. Your U-joint is failing. This WILL happen again. You can do the repair I described above, but... Your washer is probably 7-8 years old, right? The U-joint replacement will cost more than what your washer could sell for if it were in perfect condition at that age.

I'm just sayin', Perry. Look, I know you went to the trouble and expense of installing the new pump assembly, but your pump assy. wasn't the problem. It was the U-joint, Do what you want from here, but I'm just sayin'... if you decide to tackle the U-joint, you may need some assistance 'cause it a helluva job.

SG

did it actually drain out and just says it didnt or did the new pump do nothing?
if it did drain in usuall time then check the pressure hose at tub for clog. if good then change control board. if it did not drain then check for pump operation, voltage to pump? no voltage check wires and voltage out at board,
this is a whirlpool cabrio, very notorious for control boards.

try RepairClinic.com they can help with your problem!