Question about Craftsman 25cc Gas Line Trimmer

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Spool is stuck

I have a Black & Decker ST4000 12" Bump Feed String Trimmer/Edger, which is electric and . I've taken the spool off 3 or 4 times before with no problem. Now it's stuck. The cap comes off but the spool won't budge.

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Have you tried using vise grips to get it off. Next time put neverseize on it.

Posted on Jul 20, 2009

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1 Answer

How to replace the string in grasshog xp electric trimmer


Ran into the same problem recently and discovered that one solution was to use a standard adjustable wrench and grasp the center, leveraging off the spool cover. If you look closely at the spool it is tapered so the very top of the hole in it is actually slightly smaller that the spool cover point it slides over letting it seal pretty tight over time.

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I properly replaced the line spool but it won't feed automatically.


After you replaced your string in the trimmer and fed it through the hole in the plastic casing in which the spool fits into, did you pull the string until you hear a click? The click locks the string in, then you can bump and feed as usual. Otherwise it won't feed normally.

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Is the string spool seated on the rachet correctly? If so and all is well, it is worth noting that these trimmers auto feed fuunction is problematic at best, requiring manually unwinding some line every few minutes as the unit gets older.

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I need to put in new string -- don't know how to install. I need to know what to remove -- do I unscrew something, or do I just stick the string inside the casing?


This trimmer is an "AFS" (Automatic Feed System) trimmer meaning the trimmer uses centrifugal force and a lever that play out trimmer line without you ahving to bump it on the ground. Your trimmer uses .080" diamter line. You can get a replacement spool and lever at Lowe's fairly cheap. I would say get the spool that is already wound rather than trying to buy just the line and re-spooling...that will make this a LOT easier!

What you do to replace the line is place the trimmer on a stable flat surface (like a workbench), raise up the head of the trimmer and follow the steps below:

1. Remove the spool cover (this is the orange cap on the head)

2. Remove the spool, (observe and note the orientation of the spool!)

3. Using a pair of pliers, pull the orange feed lever straight out (observe and note the orientation of the lever!)...do not try to pry it off, you will damage the head!

4. Insert the new lever in the same orientation you noted when you removed the old one.

5. Insert the new spool and line in the same orientation as the old spool.

6. Replace the cap.

Black and Decker has an 800 number you can call if you get stuck, the number is 1-800-544-6986. Good Luck!

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Did you re-string it? If you did it is possible that you crossed the string over itself and it is stuck. Check that and good luck...Lee

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Just replace the LEVER, Item #29, Part #598435-00, for about $3.00 (B&D, Dewalt). Just pull old level straight out (pliers) and push replacement in. Level end expands to hold it in place. No other parts. Forget cleaning and replacement the spool, graphite or oiling... just replace the lever.

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You may need to purchase a new spool housing, which may not be too hard to do, if you have one of the name brand trimmers. This replaces the whole mechanism that holds the line, the retaining ring, etc.

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