Question about RIM BlackBerry Storm 9530 Smartphone

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Battery Icon with red line through it? Durring a back up, my Storm turned off and when I turned it back on this battery icon is all I get. I have a fully charged new battery in it now and it still shows the same thing. What do I do? Please help...

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This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails retry step 2 but allow battery to FULLY drain then dry out again.

4. Take in.

Posted on Sep 04, 2009

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