Question about Hoover SteamVac Carpet/Upholstery Deep Cleaner Vacuum

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Tank not collecting dirty water

First time I'm using the adapter for the upholstery cleaner and
water is coming out of the hand held device but its not collecting
the dirty water in the tank and then the machine just turned off and won't turn back on.

Thank you,

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  • 84 Answers

You most likely have a break in your suction hose. check at the base where it attaches. When you bring back the handle release, you can see lt. If you have the type that has the external plug in for the water, then you probably don't have the hose part plugged in to the collection tank. in the front of the collection tank. Your motor shut off? Well, If you have the first variety cleaner w/built in hose, you may have sucked water into/onto your motor. If this is the case you need to bring it for service. otherwise, you could have a blockage in your collection hose, this would also explain the machine shut down, from the thermosat. A clogged machine will ultimately overheat, wont run again till cooled.

Posted on Jul 18, 2009

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Posted on Jan 02, 2017

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Hi there! Below are step-by-step instruction to assembling the hose to the cleaner so that you may use the attachments. I have also included a link to the instruction manual which gives instructions and illustrations as well. Hope this helps!
1. Put cleaner in its upright position. Connect the upholstery attachment to the trigger adaptor.
2. Remove the dirty water tank door.
3. Insert the hose adaptor into the dirty water tank.
4. Connect the base water supply connector into the fitting on the lower left side of handle facing cleaner. You are now ready to do above floor cleaning!


http://pim.ttifc.net/document/1549/

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Could be a few things

Look for suction at the head. Turn it on and cover the opening with your hand. You should feel suction. If not something is plugging it or one of the following.

You can usually see a clog as the cover is clear. Fish it out with the tool that came with the machine or fine a wire etc to do the job.

When you put the hand held cleaner in place you remove an insert from the front of the machine. This insert must go back when you change to the main carpet cleaner function.

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It seems that when you emptied the recovery tank it has not been placed back proper.

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Instructions on Using The Hoover Steamvac Ultra cleaner


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