Question about Epson R1900 Printer

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I have an Epson R1900 using with a Dell Studio wVista 64. It won;t show ink levels at all. It used to, but just got it fixed at Geek Squad for issues relative to it not Updating any Windows updates. Now it won't show levels. Do you think a utility got trashed or something?

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Problem with driver compatibilty. Epson status monitor is not work at Vista64. Contact Epson for updating driver.

Posted on Jul 19, 2009

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I have the Epson R1900 and I did a nozzle check twice and head cleaning twice. I am unable to check my supply levels. I am getting a message saying to only use genuine Epson Ink but that is what it


More than a little unusual that the printer is reporting non-OEM cartridges if those are the ones loaded unless your cartridge supplier has obtained their stock from another sales zone, in which case it may be that the printer is not recognising them as being valid.

Presumably, given the model you are getting the warning on your computer so you can disable this status monitor by doing the following:

- Open Printers & Faxes (or the equivalent for your operating system
- Locate your R1900 printer in the list
- Right click and select "Printing Preferences" (or "Properties" followed by "Printing Preferences")
- Click the "Maintenance" tab
- Click on the button marked "Speed & Progress"
- Tick the box marked "Disable status monitor 3.0" (The exact line may differ)
- Click Apply then OK

This should disable the annoying "Use genuine" warnings although it will also disable your ink monitoring capabilities via software.


I would still contact your supplier and/or Epson to complain about the problem and ask for replacement cartridges for the ones most recently changed as obviously this is something that should be covered under the cartridge warranty.

Hope that helps.

Dec 14, 2012 | Epson R1900 Printer

Tip

BEST BUY GEEK SQUAD ROUND-UP


I can confirm that this level of incompetence is quite common. It is Best Buy's standpoint that Geek Squad is an extension of their sales strategies, thus their hiring practices reflect that standpoint. Many Geek Squad "Agents" are hired or transfered to Geek Squad based upon their merits as sales people, NOT technicians. This strategy, combined with the pathetically low pay level (which any certified or experienced technician would laugh at) results in untrained staff programmed to follow certain sales strategies. In my experience, many of my fellow employees were on the same technical level as the customers across the counter seeking support.

Best Buy did settle with Winternals / Sisinternals and integrated many of their tools into Geeks Squad's authorized repair disk (Much of which is purely automated). At some level, Best Buy has internally recognized that their Geek Squad staff is mostly unqualified and have catered their corporate licensed / developed software to reflect the situation. This not only showed Geek Squad's incompetency (again) but also shows how news media is more interested in scaring you than actually helping you. It's good that the big chains got this bit of negative press on a local station but you should also applaud the store that did it for free - at least post their name and address and show an interview with the owner or clerk.

Mom and pop shops are usually run by people that are hobbyists first and business-folk second. Whenever someone at my company asks for personal computer help that I don't care to deal with I send them to a small shop in our town - one with Windows 3.1, Windows 95, Netscape Navigator and Word Perfect stickers are mostly-faded on the window. I know they'll be treated honestly and fairly. No charge just to examine a computer to add onto the actual repair.

It's sad how many people/companies are more interested in making the most money from a problem instead of trying to solve it fairly.
and LASTLY "1st thing that video is at least 8 years old I remember seeing it when I was young in highschool."
Perhaps you are thinking of the PC World investigation of major retail computer service departments? I remember reading it long ago:
http://www.pcworld.com/article/3764-6/pc_repair_ripoff.html
The article is from Mid 1998. A damaged IDE cable was part of the problems on their test PCs.

From the article:
"Of 55 problems tested across 20 stores, a total of 30 were misdiagnosed, ignored, or went otherwise unfixed. Best Buy and Computer City each missed on 9 of 15 tries."

THE REAPIR WE WERE TALKING ABOUT WAS A 10 TO 20 DOLLAR FIX :()

AND


A confidential settlement has ended litigation initiated by Winternals over copyright infringement regarding Geek Squad's use of its ERD Commander software.

The lawsuit should end following a July 7th motion from Winternals lawyer David Weaver, who cited a settlement agreement reached between the company and Best Buy, which owns Geek Squad.

Instead of a lengthy lawsuit, Winternals now has a three-year agreement in place with Best Buy. This will permit its Geek Squad of tech assistance personnel to lawfully use licensed programs from Winternals and Sysinternals. This includes the ERD Commander system recovery tool.

The problems for Best Buy and Geek Squad started in February 2006. Winternals had conducted training sessions for Geek Squad employees, as part of its negotiations with Best Buy to license software for its 12,000 Geek Squad workers.

Then the negotiations ended abruptly. Coupled with the admission from employees of Geek Squad and Best Buy that they had been using unlicensed copies of ERD Commander, Winternals began to investigate.

They set up systems needing repair in multiple locations, and put calls in to Geek Squad for assistance. Geek Squad staffers either used unlicensed copies of ERD Commander, or had them in their possession.

In April 2006, Winternals sued in US District Court in western Texas for copyright infringement, circumvention of copyright protections systems, and misappropriation of trade secrets.

on Dec 27, 2009 | Computers & Internet

1 Answer

I have the R1900. Under all chip resetter so far I have not found one the mentions the R1900 or it's cartridges To87X. I know the cartridges has two chips one on top and a smaller one under it. What chip...


Have a look at this Adjustment Program Epson R1900 - Resetter Epson R1900

http://tricks-collections.com/adjustment-program-epson-r1900-resetter-epson-r1900/

I have not tried but I do not believe there is a hardware solution. Also check this site: http://www.efillink.com/AutoResetChip.html

They sell a set of refillable cartridges with an auto reset feature. They have a video which is also posted on YouTube which shows the refilling of their system.

Also found this which you may find of interest:

http://forums.dpreview.com/forums/read.asp?forum=1003&message=29300049

Would be interested to hear if the softwareresetter works out.

Dec 29, 2010 | Epson R1900 Printer

2 Answers

R1900 adds blue-green tint to my photo prints


Epson doesn't like Generic Cartridges.

Hello, In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. That sounds like your problem. Also in Purchasing the Brother's . Color that should be Yellow, will turn out Green, etc. These printers have a chip, that will detect if it is Generic or Genunie. When using Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Jan 22, 2010 | Epson R1900 Printer

1 Answer

My Epson stylus R1900 printer wont recognise an orange cartridge that I bought from Epson, is there a way to fix this ? Lou


Call Epson for a replacement. Get a CISS for your printer. It will save you TONS of MONEY, never change a cartridge again and it will pay for itself in a month.
http://www.inkproducts.com/ink-store/

Jun 21, 2009 | Epson Stylus 2200 InkJet Photo Printer

1 Answer

HP 920C no longer prints color


dear ok_ME_3,
i have the 2610xi photosmart and i have teh same problem. it is a mecahical problom, and needs a new ink cartrige slot. i took it to geek squad and they fixed it for 10.00. I hope this works for you.if not, i would recomend an epson printer for your next prnter.

Thanks,
Matt MAlhiot
matt555@rocketmail.com

Feb 26, 2009 | HP DeskJet 920c InkJet Printer

1 Answer

Dell Inspiron 1420 freeze at starting


1st I've heard about Geek Squad doing Dell Warranty support. You can call best buy at 1-866-774-6228 and confirm

Jul 14, 2008 | Dell Inspiron 1150 Notebook

1 Answer

Can the geek squad fix my dell computer?


Stay away from geek squad.. a bunch of **** with all honesty.. You might get one good tech out of 20. Reply back with an exact model number.

Jun 15, 2008 | Dell Inspiron XPS M140 Notebook

1 Answer

My laptop


You can, but I highly recommend against it. Here is a good article on the Geek Squad: http://easytechtalk.com/2008/05/04/dont-use-geek-squad/

They used to be great, but now they are just unskilled salesmen. Stick with your manufacturer's approved technicians or use a respectable local technician. Do you have a particular problem that we can help with?

May 13, 2008 | Dell Latitude D600 Notebook

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