Question about HP PSC 1315 All-In-One InkJet Printer

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Psc 1315 often hangs up and fails to print page 2 when I select double sided printing. Then cannot delete the file from the printer queue. It says printing page 4 of 2, when there were only 2 pages to begin with.

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I am unsure of the OS that you are using however I am providing the general steps with respect to Vista, If you use WIn XP then change accordingly.

Go to the printers folder, right click on the 1315, Run as administrator, Properties, (continue), Device Settings make sure "Duplex Unit (for 2 sided printing)" is set to "Installed" under installable options, OK. When printing go to the Finishing tab and select "Print on both sides".

Try printing.

Posted on Aug 23, 2009

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What to do if after canceling the printing in queue document its status is still showing deleting ?


Give it a few minutes. Sometimes it takes awhile to delete the document.

If that fails, turn off the printer, wait a minute, then turn it back on. The document should be deleted.

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Delete multiple print jobs on HP 310 on Mac


Open the Print Queue for the printer from the dock. (If it is not showing - go to Print and Fax settings in Sytem prefernces and make is show).Select the print job you want ot remove and press delete.

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My printer does not respond when I try to print


  1. Check all your connections first.
  2. Open up printers and faxes and see if the printer is labeled 'ready'.
  3. Look to see if you have pending documents by double clicking on the printer icon.
  4. If the printer has simply started to hang then try rebooting the computer and resending the print jobs.

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1 Answer

How to access print queue


You can find the print queue going to Start-Settings-Printer and Faxes, Open printer and faxes by clicking and You will find the printers installed. Select your printer probably the one which has tick mark on it ( default printer) double click to open and see the files in queue. You can delete the queue if printing stucked.

Other way to delete the printing queue if not getting deleted from the above method is to go to start-.>run type "services.msc"
search for print spooler service in the rights side pane, right click the service and stop it. Now again go to Start->run type
"spool" and hit enter. It will open up folder for you, double click on PRINTER folder and delete all the files in that folder. This will clear up the queue from printer. After deleting all files, go to again follow the same process to start the print spooler service. Go to start->run-> type "Services.msc" hit enter, on the right side pane search for printer spooler service, right click and start the service.

Hope this helps

May 19, 2010 | Microsoft Office Home and Student 2007...

1 Answer

Cannot delete a print job


restart the computer
while the computer shows the BIOS message, turn it off, wait 2 minutes. Turn on again

Apr 01, 2010 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

I have a print job pending in the queue but cannot delete it.it says it is deleting but it wont.


Click on start menu and then click on run or in the search box, type services.msc and hit enter
it will open the services window, locate the service named as print spooler in it ,
Right click on print spooler and select restart, restart it atleast 6-7 times, then check the printing queue....

Dec 02, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

My computer did the installation and now it won't print.


1. Go to Start, Control Panel and Administrative Tools. Double click on Services icon.
2. Scroll down to the Print Spooler service and right click on it and select Stop. In order to do this, you need to be logged in as Administrator. At this point, no one will be able to print anything on any of the printers that are being hosted on this server.
3. Next you need to go to the following directory: C:\WINDOWS\System32\spool\PRINTERS. Delete all the files in this folder. This will clear all print queues (it’s a good idea to first make sure there are no other print jobs being processed on any of the other printers on the server because doing this step will delete those jobs also)
4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!

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1 Answer

Document in queue won't print.


In this case what i would request u to do is:
1. Let the Printer be Connected to the Computer......
2. Click on start then Click on Run or If Windows Vista Type Services.msc Under the Run Window if XP,Under Start Search if Vista.......
3. On that Services Local Window u need to find Print Spooler just Double Click on that and Click on Stop..........
4. Now let that Window still be Open now click on that start Menu Click on Run If XP........
Type in "Spool" and Click Ok...........
5. Double Click on Printers and Delete Each and Every File Inside the Printers Folder...........
6. Now Close this Window and now u will be back to the Print Spooler Window now u can click on Start under the Print Spooler....
Now Try to Print Will Work Fine....................
Good Luck :)

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1 Answer

Printing of Test page when you turn on the printer


check the print queue from the computer (printers and faxes, right click printer icon, cancel all documents)

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