Question about HP LaserJet 2420 Printer

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Paper jammed problem 13.05.00 JAM INSIDE TOP COVER

Printer paper jams before the tonner.and also displays the error as "13.05.00 JAM INSIDE TOP COVER ". I checked with another toner. The problem is not yet solved . Pls do needful.

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  • 7 more comments 
  • alfredogzmn Nov 30, 2007

    I just have the exact same problem... anyone? please?

  • jimluo Dec 20, 2007

    same problem

  • mjregil Dec 21, 2007

    exact same

  • Christopher Lemonious Jun 17, 2008

    Laser jet 2420 printer paper jams before the tonner.and also displays the error as
    "13.05.00 JAM INSIDE TOP COVER ". I checked with another toner. The
    problem is not yet solved, also change fuser unit still no success. Can anyone help me please.....

  • Christopher Lemonious Jun 17, 2008

    Laserjet 2420 printer paper jams before the tonner.and also displays the error as
    "13.05.00 JAM INSIDE TOP COVER ". I checked with another toner. The
    problem is not yet solved also change fusing unit and still no success. Can anyone help PLEASE....

  • kefarizio Jul 09, 2008

    JAM INSIDE TOP COVER

  • srct Jan 23, 2009

    exact same problem, all is clean, snsors look ok too.

  • mbolo Feb 10, 2009

    Will not print. Says 13.05.00 JAM IN TRAY 1

  • Anonymous Mar 31, 2014

    paper jam problem and this error 13.20.00 jam inside top cover

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It happens form both: manual feed and tray... sensors don't look misplaced.

Posted on Jan 17, 2008

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This problem happens when you print from "Manual Feed" or "Tray" ? It might be some sensor broken or misplaced.

Posted on Jan 03, 2008

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You may need also to check the cartridge - sometimes the drum protector doesnt open all the way and that causes the "jam"

Posted on Feb 10, 2010

  • Jigme Dorji
    Jigme Dorji Nov 19, 2015

    Hp 2420 i m having same problem so plz need help from expert technician

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4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Jun 30, 2011 | Lexmark E232 Laser Printer

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HP 3005dn Printer Tray 1 paper jam error


If message in display panel reads [13.XX PAPER JAM [LOCATION]]Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken.
Soln.
For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

For message 3.0 PAPER JAM [LOCATION]
means
A non-specific paper jam occurred.
Soln
1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation.

For more help check yhis site

http://www.printertechs.com/tech/error-codes/error-codes-0-19.php

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I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

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Stylus CX9400 Photo Printer: paper jammed inside printer...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

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If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

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check for stuck up key sensor, hook type that detect paper passing, some time that key dislocate.

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Hi,
Ohh Paper jam, so you open the printer front cover or Tonner catridge or ribbon catridge. then smothly remove the paper. its depend upon the printer.

Thanks

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1 Answer

13.20.00 Jam in top cover area, no jam


pull your fuser out and you will find the jam and reason for the noise. it is pulled from the rear 2 covers and 2 screws

Jun 23, 2009 | HP LaserJet 4200 Printer

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Network Printer 12 paper jam


In order for a jam message to reset to READY, the printer logic is looking for an "06 COVER OPEN" message. The top cover of the machine must be opened to clear the jam message. If the top cover interlock switch is stuck closed, the printer logic never clears the jam message, even after all the paper has been removed. The printer appears hung with the paper jam message and can only be made READY by powering the printer Off and back On.

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