Question about Kenmore 24032\24036 Top Load Washer

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My 20712 washer will fill-up, and it makes the sounds like it is washing, but it is actually not moving. It'll go through all of the cycles beginning to end, but not actually move the articles of clothing at all.

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If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.

A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.

Posted on Jul 18, 2009

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6ya6ya
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Posted on Jan 02, 2017

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