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Scans wrong size...only scan a portion or smaller "window" of document

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Normally these scanner have a prescan window whcih shows the image that is being scanned. Only the selected area will be bright and the rest little shaded. You need to expand the selection, by dragging the line (dashes running along the border). Select default option in the software setting, if in doubt.
S. Mohan

Posted on Jul 20, 2009

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When i try to scan a document i get a message telling me to place the doc in a certain way.


I'm not familiar with this type op multifunctional, but from what I know is that the software might suspect a certain size of document. When the document you need to scan is smaller or somehow in another size, it is not recognizing the document. See if there is an option in the software for custom document sizes.

Oct 19, 2014 | Canon PIXMA MX330 Multifunction InkJet...

1 Answer

Changin the paper size for scanning


Most scanner devices will scan a document at the size of the scanner (A4, A3 Etc) If you want something smaller then open up the software that came with the scanner and you can Crop the scanned document to the size you need then save it in whatever format you need it in.

Aug 28, 2014 | Office Equipment & Supplies

1 Answer

When using scan feature in my HP 7680 printer any document I scan never scans to its original size, it always shrinks by at least 30%; how can I scan documents to original size?


Try checking your setting. press scan menu (over by the fax buttons) then choose paper size. you may have it on a smaller size. i have mine on automatic. See if that works.

Aug 05, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

When I save a scanned document you increase the file size. Please. Thanks.


Document size can be set before you scan.
Your scanner software should give you options for type of document and resolution settings. If your documents are to large, set resolution lower.
Example, Black and white or greyscale scans are much smaller in size than color documents.
Saving files as jpg will compress the file for storage.
If you have an image editing program you can decrease the size of the file after the scan.

Dec 09, 2009 | Kodak Office Equipment & Supplies

1 Answer

I scanned a document, but when I go to attach the file, it stays in attaching files forever??


Greg, Do you mean that when you want to send it by email it keeps attaching the file forever? If yes then check the size of the scanned document. What happens is that the moment you attach a document to an email Windows start sending it to the email server and that takes time as uploading is slower than downloading. And if the file a large one as scanned documents can be, then it will take that much longer. Try a smaller document first. Size wise small document. If that works fine then you can try larger documents. yes it may be time consuming but there is no price for mental satisfaction. To reduce the size of the scanned document, reduce the pixels in settings of the scanner. or reduce the page size. You will find the document reduced many times over.

Nov 19, 2009 | Gateway Audio Players & Recorders

1 Answer

When i scan a single document on my canon pixma mp750, it produces the same document in separate, multiple sections. how do i fix this?


check your software print settings, and make sure it's set to the same size as your scanned document!
if it's set smaller, it will break your document up into smaller (partial) parts of the original!
good luck!

Nov 09, 2009 | Cell Phones

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Cannot scan legal size documents. The scan goes through but it will only scan the letter size portion of the document and drops the rest of the text.


You likely need to install the Brother Scanner Resolution Improvement Tool. The description of the download states:

"This tool will expand the maximum scanning resolution capability and allow you to scan legal size documents."


Here is a link for the Windows Vista download

Nov 06, 2009 | Brother MFC 8840D All-In-One Laser Printer

3 Answers

Scanned documents too large


When you scan them, save them as a different type of document. Try saving them as a web document. They will reproduce almost as good and will be a lot smaller in size (bytes, not inches).

Oct 26, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

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Lexmarkx125 will scan larger pictures but smaller ones.


Here are some instructions from the Lexmark X63 which was similar to the X125.

The Lexmark X63 uses a sheet fed scanner, intended to scan 8 1/2 x11 inch paper.
  • To scan a document between 5 1/2 inches and 8 3/4 inches wide, center the document between the paper feed guides leading into the scanner and make sure the document is held straight,. Do not bend the document as it is fed into the scanner.
  • To scan photos or pictures that are 5 1/2 inches wide or smaller, you will need to use a flatbed scanner, or "mat" the image into a regular letter-size paper and scan the entire page. When the scan process is complete, crop out the picture using the AUTO CROP option in the Scan and Copy Control program or the photo-editing software.

Feb 27, 2009 | Lexmark Pro X125 All-In-One InkJet Printer

2 Answers

Won't recognize legal size paper


I have a Brother MFC-8840Dn (full legal-size flatbed as well as document feeder). I use Windows XP Pro and a USB connection. I'm not sure my fix works with other Brother models or different Windows operating systems, but it's a way to start troubleshooting at least.

I've always been able to print legal-sized pages from word processing or spreadsheet programs and receive legal-sized faxes. But I never could make legal-sized photocopies or PDF scans. The image was always cut off at Letter size. The fix is a Brother Utility set-up setting:

*** Go to Start / All Programs / Brother / MFL-Pro Suite MFC 8840Dn / Scanner Utility. (This link may also be called something like Scanner Settings.)
*** At the "Maximum Scanning Size", select "Legal" instead of "Letter/A4".
*** Click OK and restart your PC for the new setting to take effect.

It's like magic -- I can now scan a full legal-sized PDF, whether on the flatbed or through the ADF. I also tried a compressed TIFF scan and it came out fine.

**** Make sure your software and/or Brother Control Center scanning configurations are set to Legal if that's what you want for the particular image scan. The Brother Utility setting simply enables the option of choosing the larger legal-sized paper, which then allows the full legal-sized image scan, You always have to set your software to make that choice, just as you would to make and print smaller images on Letter, A4, envelopes, etc. (NOTE: I always start scans through software on my PC, like Adobe Acrobat or PaperPort, and the Utility Setting fix is working fine. However, I just tried pressing the SCAN button on the front panel of the MFC itself with a legal-sized document on the flatbed and through the document feeder. I still got Letter-sized image scans. So, there must be another setting somewhere for starting scans directly from the MFC that I'll locate later.)

I was about to buy a different brand of scanner because of the frustration with legal-sized images. It's like having a new scanner now :) I hope this Utility Setting info helps you troubleshoot your legal-sized image problem.

Sep 04, 2008 | Brother MFC 9600 All-In-One Laser Printer

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