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Kitchen Aid Superba Range

Dear Sir or Mam,

We got a Kitchen Aid Superba Range.

Model: KERC507HWH2 Series: IMK0826297

Has glass top and regular oven plus the convection oven. The surface burners and warming burner all work.

We bought it used for $30. The oven and convection oven does not heat up. So, we thought that it might be the heating element. We took that out and went to an appliance dealer in Wadena, MN. He tested the element and said it was fine. He said that it was a fantastic deal for $30 and figured that the range was worth about $1,000. He has a technician that can come out if we need him.

But, my husband wanted to see if we can figure it out first.

I think that there might be another heating element behind the fan in the back of the oven from what I read somewhere on the web. Is there?

PROBLEM: We don't have the instruction or product manual.

I went on the KitchenAid site and they don't have a product manual on there that we can download. They have the warrenty one and something else. Can't remember. I will try calling their toll free number today and see if I can get the product manual that way.

Anyway, we don't even know if we are punching stuff in on the digital deal on the top of the oven correctly to TURN IT ON. LOL

So, maybe, you can at least give us the correct steps in order of how to turn the oven on. Sorry, but we have never had an oven with all of this digital stuff. He He And we do live in a tiny town in rural MN.

If I can't get a copy of the product book for this particular range----do you happen to know where I could get one or where I could download one?

Any help would be appreciated. Thank you very much.'


ps I'm sure that you surmised at the start of the letter that I am not very mechanically or technically savvy. LOL

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We got one used too. It would kinda heat up on broil and would not heat up for Bake. There is two heating elements the one on the top is only for broil or convection (partially). The other is under the cover on the bottom near the back of the oven it is primarily for Baking. We have a repair plan through our utility company and they replaced that heating element which is why I cannot give you too much specifics on how to get to it, but it is there and it fixed our problem. Hope this helps we absolutely love this oven now that it works so keep trying!!

Posted on Jul 22, 2008

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I believe this is made by Whirlpool, try their Customer Support webpage for a manual.

Posted on Jun 01, 2008


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Posted on Jan 02, 2017

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