Question about GE Profile Arctica Stainless Steel Top Freezer Refrigerator

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Ice Maker won't produce ice through the door

I have a 3 yr old GE Arctica Profile model PSS26SGRE SS. The ice maker produces ice, but when I try to get ice through the door I most frequently have to either open the door to get it from the ice bucket itsself, or I have to get water first and quickly change to ice in order to get ice through the door. I've noticed that the light that comes on when you press for ice or water through the door, comes on brightly for water but either shuts off or is dim when requesting ice. I've noticed that frequently when I request ice, it sounds as though the freezer fan stops and starts again when I release the tab. Finally, it seems that if I'm able to request ice when the light is on brightly, I get ice. I'm sure it's a wiring problem, but Idon't want to have to pay for a tech to come out & I'm sure it's something I can adjust myself. Any thoughts?

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You either have a bad interface board ( touch board ) or a bad main control board . You would have to go into the test procedure from the touch board to determine which is bad . The more I think about it though , I tend to lean towards the main control board . Once you get into the test mode , 0 and 4 would test communication between the 2 boards .

Posted on Jul 19, 2009

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Check the following suggestions from repairclinic:

The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

Oct 10, 2008 | GE Refrigerators

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