Question about Sony Cyber-shot DSC-S700 Digital Camera

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It dropped and the lens is stuck open and goes on for a second then turns off. it's outside of warranty.

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Hey!! to fix it : Twist the lens with your hands and it should fix it!! thats what happened with mine and it works fine now.

Posted on Jul 18, 2009

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1 Answer

When pressing the power button, the shutter opens, the lens comes out, the screen comes on for about 2 seconds. Then the screen turns off, the lens goes back in, but the shutter stays open. I let someone...


Look closely for sand particles that may be lodged around the gaps of the lens barrel. Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

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My camera wont turn on it beeps 3 times. its stuck a bit open. it went like this from taking pictures it was not dropped and its past its warranty date.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

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**** a very common problem with most cameras. There hasn't been much of a solution for this problem except to try to wiggle the lens zoom while pushing and holding the power button.
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Do a system reset. Also, make sure the battery is fully charged. Pull the battery out then replace after 30 seconds.

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I have the exact same problem with my Cyber-shot; the lens is stuck inside. After trying everything to loosen it (like wedging a razor knife between the sections, even dropping it or banging it against a book, etc) non of which I recommend, I finally got it open by PUSHING on the black telescoping section surrounding the lens itself. For some reason, this worked!

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Kodak Easy Share Z1275 stuck lens


I have a Kodak 1275. Green light would go on the off and lens was stuck open. Now for solution that worked for me. Get a can of compressed air, like what you use for computer keyboards. Blow the compressed air all around your stuck open lens, not to fast and switch directions of where you blow air around stuck opened lens. Make sure batteries are fresh and fully charged. Tap your camera against the palm of your hand twice, not to hard or you may damage instead of jarring lens lose. Next lay your camera on a table lens facing up, push power button on so camera will try to auto focus and lens should reseat itself and lens should move freely. It doesn`t have to look dirty or dusty, little tiny particles can cause the lens to get stuck and shut off fast because it is a safety feature. If this does not work try plugging your camera into computer so the lcd screen does not try to go on , thus giving even more power to get your lens moving . Do not try to force it closed by pushing or twisting with your hand or you may cause damage that will cost as much as the camera to fix.

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We dropped our Samsung s730 (twice!) and got the lens jammed slightly sideways. I read a blog somewhere about this and just did what she said- If it is stuck out and obviously jammed sideways, push on the lens the way it should sit. I had to press really hard, but it snapped back into place and now works fine!

This WILL NOT work if: The lens retracts normally and goes back out normally, or it is not OBVIOUSLY stuck slightly askew. Sadly, with cameras this low in price about the only option is to replace it as repairs would cost more than a replacement.

In the future I plan on getting a squaretrade.com damage warranty on ALL my small 'droppable' electronics, it is pretty inexpensive (usually the same price as 'store brand' extended warranties that only cover defects).

Russell - Idaho USA

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1 Answer

Lens stuck open


In a nutshell, this error happens when the lens gets stuck while trying to extend and comes slightly out of alignment. Particularly if it's been dropped while open. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.

If your camera is still under warranty, the best thing you can do have Polaroid should fix it. If your camera is out of warranty, or if Polaroid refuses to repair it for free, the one thing you can try is to If you gently, and I do mean GENTLY push against the lens with the PALM of your hand as you turn it on, it may cause it to depress back into the camera. If that doesn't work, and you can't reset it or turn it on/off several times, then you may have to send it in for a repair estimate anyway.

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It costs more to fix than replace. It's quite asinine. And I wouldn't recommend Nikon again.

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