Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Ice shoot freezes up

My icemaker shoot keeps freezing up. The water flows ok and the ice is being made but does not come through. It is a GE side by side refrigerator. Model # PS123GPABS Serial number VF406971

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  • GE Master
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If you use a lot of crushed ice , then it will freeze up . Also if it does not open completely or close completely , the plunger and solenoid for the dispensor flap could be rusted .

Posted on Jul 19, 2009

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Ice maker isn't filling with water. Water is on and ice maker is on. It's been humid.


Likely that the water supply tube to the icemaker is frozen. It will be a white rubber tube on the right side of the icemaker. Warm it with a hair dryer, remove it from its aluminum tubing, and make sure there is no ice all the way back to where the supply tube comes from the water valve. After thawing, your icemaker should start working again.

Now..... why did it freeze? Most likely, there is a restricted airflow to the back of the unit, which is need to keep that aluminum supply tube just warm enough to assure all the water flow OUT of it into the icemaker, and doesn't freeze up on contact. Make sure your coils and the airspace under the fridge are completely clean (vacuuum them well) and it should cure the problem.

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Likely that the water supply tube to the icemaker is frozen. It will be a white rubber tube on the right side of the icemaker. Warm it with a hair dryer, remove it from its aluminum tubing, and make sure there is no ice all the way back to where the supply tube comes from the water valve. After thawing, your icemaker should start working again.

Now..... why did it freeze? Most likely, there is a restricted airflow to the back of the unit, which is need to keep that aluminum supply tube just warm enough to assure all the water flow OUT of it into the icemaker, and doesn't freeze up on contact. Make sure your coils and the airspace under the fridge are completely clean (vacuuum them well) and it should cure the problem.

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  • change the water valve on the back of the machine.
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