Question about Viking DDBB363 Bottom Freezer Refrigerator

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Ice buildup in freezer...

I got home from 3 days off and the kids were home; SOMEHOW, the freezer compartment is caked with ice even so the MICROSWITCH which turns the light on is frozen; I turned off the power, took off the back panel and cleaned out all the ice; within 20 minutes the switch unlocked and switched on; I put it back together, and although the compressor came back on and the freezing seems to work, the swich is frozen off again....

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Try using a hairdryer directly on the switch, you know the two ducts that freeze up behind the back panel needs a duct heater or its gonna keep freezing up!!!!

Posted on Oct 24, 2009

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Posted on Jan 02, 2017

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We have a Maytag refrigerator 1 year old MFF2558VEW2 bottom freezer that leaks a small pool of water each day onto our floor. Also, there is ice buildup on the floor of the interior of the freezer as well...


Hi and welcome to FixYa, I am Kelly.

This sounds like the freezer compartment drain is clogged. Here is how to make sure it is clear:
1. Unplug the unit and remove freezer contents
2. Pull the unit away from the wall for rear panel access.
3. Direct an external fan into the freezer compartment for just over 2 hours. (It take this long to clear the ice in the compartment drain funnel!)
4. While your doing a manual defrosting session with the fan... open the back of the unit by removing the fiberboard cover. Then clean the condenser coils and fan. After the fan and coil cleaning... use a wet or dry vacuum or rags to empty the drip pan contents. (These can get really nasty) Make sure to clean the very end of the compartment drain tube. Dry icky debris from the drip pan and the water / dirt can cake on the very end of the drain tube and clog it.
5. Near the end of the 2 hour manual defrosting period switch the vacuum to exhaust and force air through the compartment drain tube. This will float out and up any debris that was in the freezer compartment drain funnel.
6. Reinstall the rear fiberboard cover.
7, Return the unit to normal service.
8. Before you reload the freezer depress the door / light switch and make sure the evaporator fan is running with the door switch depressed. Evap and condenser fans run anytime the compressor runs.

After a couple of days watch for signs of ice build up again. If it starts the icing routine again you most likely have an automatic defrosting problem. (Repair of the Automatic Defrosting System may be under the limited / extended warranty depending on your coverage plan)

This is who answered your questions:
http://blog.fixya.com/index.php/2010/05/award-winning-service

I would appreciate any future feedback.
Thanks for choosing FixYa,
Kelly

Jun 29, 2011 | Refrigerators

1 Answer

The freezer works well but the fridge is not cooling.


Classic symptom of: the connection passageway between the freezer and the fridge compartment
has closed off - usually due to ice buildup - or something clogging/blocking the passageway.
Your Refrigerator works by releasing cold air into only the freezer, then this cold air passes thru
a passageway into the fridge compartment to cold (but not freeze) the fridge compartment contents.
If this passageway is blocked, then just the freezer works, and cold air never makes it into the
fridge compartment. In the old days, you'd be told to defrost your freezer, since the blockage
was ALWAYS caused by frost buildup. Today, we have frost-free freezers, and your freezer may
simply have too much stuff inside - there has to be some room to allow some air flow around
items in the freezer, and whichever item is blocking the air passage to the fridge compartment -
just move it away from the passageway opening.

Mar 15, 2011 | Westinghouse Refrigerators

1 Answer

Defrosted freezer -


Melody, It appears that possibly either the kids accidentally turned the freezer off, or something being taken out/put into the freezer, got pushed into the control knob and caused it to turn off. (Just trying to help the kids avoid taking the full blame with that one!)

The good news is that your freezer is probably fine and just got turned off somehow. You can put it back to the middle setting and adjust it from there to get the coldness you want for whatever you're keeping in it, (meats, ice cream, veggies, etc.)

The indicator lights are to let you know that you have power going to the freezer and the other one lets you know that the freezer is working and the compressor is operating. I'd keep an eye on it for the next few days though, just to make sure that everything is working the way it should, just in case. You can take an old plastic milk jug (1 gallon size) and fill it with tap water and put it in the freezer on the middle shelf. If after 3-5 days, the temperature is staying cold enough, the jug of water should be fully frozen. You can also put in a load of bread and see if that freezes nicely after a day. If the above items are properly frozen after 1 and 3 days, then your freezer is working properly and the culprit was very likely, just the control knob getting turned off, somehow.

I'd also suggest that you might want to lock the freezer, if your's has one, to help minimize any chances of the settings getting changed, etc. Of course, if you've got ice cream and kid snacks stored in there, then your children will keep looking until they find the key anyway!

You should check any of the food items you had stored in the freezer and if they got defrosted completely, you'll likely have to toss it all out, the only exception is bread, (which is typically not much good once it's been frozen anyway), but can be used to "fill-up" the freezer to keep it operating efficiently when you don't have much stored in it. I usually just mark the bags of old thrift store bread with the date I put it in the freezer and toss it after a year.

Bread is an inexpensive way to load up the freezer so it runs better and helps save you some energy costs, even when you don't have much other higher priced food in it.

I hope you find this Very Helpful and best regards!

Nov 02, 2009 | Whirlpool Freezers

1 Answer

My daughter's mini fridge has a freezer compartment. Her issue is, if she turns it up high enough so the freezer freezes, the fridge compartment also freezes everything; if she turns it down so that the...


This is a drawback of most mini-fridges. Start by defrosting everything. Then fill ice cube trays with water and keep lowering the setting until the water freezes. Just go a little lower, no more. Fridge should not freeze food. If the fridge stays closed all the time food will freeze. Also if the freezer element gets ice buildup it must be defrosted. Not automatic like home fridge. Most kids today weren't born when the last fridges that had to be defrosted were in service.

Sep 01, 2009 | Refrigerators

1 Answer

Neverending ice cystals buildup in freezer


Hi Rachel,

Opened 3-10 times per day, per week, per month?

There is only one possible source of these ice crystals -- moisture precipitating from the air (condensate) -- this air is coming from outside the freezer. It's either getting in when the freezer is opened or coming in around the gasket.

You might try a very thin coat of vaseline on the gasket to get a better seal.

Charlie

May 07, 2009 | Refrigerators

1 Answer

LG French Door Refrigerator 3 door - Smoke out of Door Panel


Take out the freezer bins and look at the very rear of the freezer compartment. This is where your ice maker fan is. If it is caked with ice you have to defrost it. It's a pain, but it fixed my problem.

Mar 15, 2017 | LG LFC21760 Bottom Freezer French Door...

1 Answer

My GSS22SGRE Side by Side freezer & Refrig temp is too warm


Possible the defrost thermostat is bad and need to be replaced. Not allowing the evaporator coil ice buildup to melt , which acts like an insulation and restricts the air flow in the freezer compartment.

Jul 31, 2017 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

The refrigerator/freezer isn't cold anymore. The light is one. The icemaker is still running, but no ice. The refrig. side started to go first, then the freezer side about 5 days later. Now it just blows...


Remove back wall cover from freezer compartment. Should have a nice even frost pattern. If large amount off ice buildup is on evaporater than air can not flow through entire unit correctly. This means that unit is not defrosting properly. Check continuity on defrost heater, if good replace defrost thermostat, located as a clipped on device at top of evaporater.

Jul 18, 2008 | Refrigerators

1 Answer

Water Pooling and freezing on floor of freezer


most likely you have a frozen drain in the freezer section so that whne your refrig defrosts the water runs out into the freezer compartment instead of the drain pan underneath. the fix is to flush the drain with warm water to clear the obstruction. the drain can be reached either by removing the cover in the freezer area or by back flushing the line from beneath the refrig.

Dec 10, 2007 | GALAXY Microsystems 25.4 cu. ft....

1 Answer

My freezer is buzzing- loudly!


Sounds like ice buildup around the fan that's inside the freezer.  My lousy GE 3-door did that when the bottom freezer didn't get completely closed overnight, and everything behind the back panel, where the coils are froze up like an iceberg.  I had to take the back panel off and melt it with a hair dryer. 

See if you see any abnormal ice buildup, or if the refrig compartment is getting warm.  That's usually a result of ice buildup.   Another cause is a failure in the defrost cycle.  It will freeze up after a couple days. This would usually be the defrost timer.

Oct 23, 2007 | Refrigerators

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