Question about Xerox Phaser 6250 Laser Printer

2 Answers

Xerox Phaser 6250

My Xerox Phaser 6250 is making tiny magenta/red coloured dots both randomly and in regular lines down the page. I don't want to buy new fuser/transfer roller/imaging unit unless I know they are going to fix the problem or if I can solve it by cleaning. Any suggestions to try before I spent too much
Cheers & thanks

Posted by on

  • Anonymous Mar 17, 2008

    I recently purchased a Xerox Phaser 6250DP, and upon delivery it appears the toner has spilled everywhere during shipping. The toner cartridges had been removed and wrapped in cellophane. After cleaning the printer up on the outside, I get varying magenta vertical lines on all output. These lines vary on where they are and how many of them are on each page. Printer only shows 11,000 pages printed, so it shouldn't need a new imaging unit yet, right?

  • Anonymous Mar 20, 2014

    system board was replaced and serial number no longer shows on the configuration page.



2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer got voted for 20 times.

  • Expert
  • 208 Answers

See if this link work. I am going to post it and try, If not I will try and post the solution.,/?St=10,E=0000000000016190944,K=643,Sxi=3,Case=obj(19787)

Posted on Dec 05, 2007

  • Rick Kasper Dec 05, 2007

    Solution: Resolving Repeating Magenta Spots

    Follow the steps outlined below to resolve repeating dots if the repeating defects page show that the imaging unit is the cause of the problem. You will need Imaging Unit Cleaning tool part number 650-4272-00 prior to performing these instructions.

    Imaging Unit Cleaning Tool

    The steps needed to clean the imaging unit using the Imaging Unit Cleaning Tool are:

    1. Remove all interface cables form the printer to prevent print jobs from being sent during the cleaning process.

    2. Print a “Startup” page from the Front Panel.

    3. Locate the position of the repeating spot on the startup page.

    4. Using the slider bar on the cleaning tool align the felt cleaning pad with the color spots on the page.

    5. Remove the Imaging unit from the printer.

    6. Match up the color of the spot with the corresponding slot in the Imaging Unit.

      Caution: The tool will not work in the top slot. This is not a problem however because the top slot is for the yellow developer and yellow spots are practically invisible to the naked eye.

    7. Install the cleaning tool in the appropriate slot.

      Caution: Do not install the cleaning unit in the yellow drum slot as it could possibly damage the imaging unit.

    8. Install the Imaging Unit into the printer and close all doors.

    9. The cleaning process takes approximately 15 to 20 seconds. “Ready to Print” will be displayed on the Front Panel when the cleaning is completed.

    10. Take the Imaging Unit out of the printer.

    11. Remove the Imaging Unit Cleaning Tool.

    12. Install the Imaging Unit back into the printer, close the door and continue to print.

      Note: Keep the Imaging Unit Cleaning tool for future use; it can be reused many times.

    13. If after going through the cleaning steps twice, and the dots are still present, then replace the Imaging Unit.

    For ordering parts refer to Ordering Phaser 6250 Printer Supplies

    Related items

    Imaging Unit Cleaning Tool Instructions

  • Rick Kasper Dec 05, 2007

    Well the bottom link works with the graphic steps to using the imaging unit tool...


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Xerox Master
  • 1,113 Answers

How Brave is Jan?

Doubt it be the fuser(100 000life), "just magenta dots".... fuser would be "all smudged" or "black marks" , "the print rubs off" , "paper is creasing or jamming"

Can prove it by stopping a print (open door) when paper is1/2 way threw machine, you need to stop it before it goes threw the hot bit, so you can tell if the hot bit (fuser) puts the marks on the paper.

Transfer roller one would expect to effect whole print Smudged/Faint,uneven density

It will be the imaging unit ( 30 000 pagelife Ouch$ ) or possible leaking toner (if aftermarket)

Remove imaging unit and inspect film you should find image of lines, dots are usually chips or sticky stuff on drum surface, carefull no oily human fingers on surface please.

When stopping machine mid print and perfecting your timing, pull out the imaging unit and look at replica of your print notice if marked and where.

Hope this helps

Posted on Nov 19, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I find the page count for the printer

Phaser 6250 Support - Xerox Support and Drivers
XeroxProduct support for Phaser 6250. ... with our support knowledge base directly, and troubleshoot itself. Automated Remote Diagnostic Tool - PhaserSMART™ ...

Oct 02, 2015 | Xerox Phaser 6250DP Laser Printer

1 Answer

4500 Phaser -What causes black dots left side of page?

Sounds like something stuck on a roller with a diameter of ~1/2" diameter.
Good luck.

Jun 10, 2014 | Xerox Phaser 4500 Printer

3 Answers

Xerox Phaser 6250 won't print colour in Windows 7 - despite having latest drivers from xerox, the test page gives Color support: No


I had same problem and it was driving me crazy. Try this one:

Control panel -> Devices and printers -> xerox printer with mouse right click

Printer properties -> Options

From list you'll select configuration and it gives you drop down menu and from menu you need to select your printer.

I didn't try this one yet because more solid ink is still on the way but this gave me all printing options back. Before basic printing mode was selected.

Funny stuff, uh?

Dec 09, 2009 | Office Equipment & Supplies

1 Answer

Phaser 6250 colour printer won't print blue - comes out light purple. Just replaced cyan ink no luch.

Big problems here, sorry, suspect the magenta might be at the root of your problem.
as your problem was listed 2009 I suspect you might have sorted your problem by now.
Good luck.

Sep 22, 2009 | Xerox Phaser 6250 Laser Printer

1 Answer

I have phaser 8400 with 40k page count. I am getting a mark on page about 6 inches from top of page and 1/2 inch from left margin. Sometimes it is a faint blur 1/4 inch wide and 1 inch long. Other times...

Run Remove Ink Smears from the Troubleshooting menu. Try running the jetfix snippet found on Xerox website under downloads. It sounds like you may have a defective printhead telling it to spit out some magenta ink at the wrong time.

Jul 05, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox Phaser 6250 yellow line at far left of page

Sounds like it is time to replace the imaging drum. This is a consumable and usually done every 15-20k pages. Cost is about $250-300 and very easily replaced, fast as changing a toner.

I am assuming that you tried changing the yellow toner already? If not, do that first...

Jun 18, 2009 | Xerox Phaser 6250DP Laser Printer

1 Answer

Xerox Phaser 6250 started printing bad

That really sounds like the imaging unit cleaner has an issue.
If you have one try the imaging unit, I really suspect that is your problem.
Black is Faded or Missing Step 1 Clean the Laser Windows and Remove Excess Toner From the Imaging Unit Step 2 Check or Replace the Imaging Unit Gear Retaining Pin Step 3 Replace the Imaging Unit (installation instructions) ic-film.gif
See if this link works. Xerox is infameous for these not working.,/?St=842,E=0000000000019251353,K=6024,Sxi=13,Case=obj(19377)

Apr 08, 2008 | Xerox Phaser 6250DP Laser Printer

2 Answers

Hi, we have a big problem

I would guess Orange = light red (magenta) indicating a problem with a clogged ink nozzels on the print head.
So might need an engineer if the cleaning option (on the printer menu) can't fix it.

Oct 22, 2007 | Xerox Phaser 8400 Laser Printer

Not finding what you are looking for?
Xerox Phaser  6250 Laser Printer Logo

1,485 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts


Level 2 Expert

97 Answers


Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

75 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides