Question about LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher

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Clothes stink! If clothes NOT removed from washer immediately, clothing ends up with horrid mildew smell! It also appears that the drain hose is holding water...could this be the cause? And if so, can it be fixed?!

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We've had our LG Tromm front loader for 5 years now. It has always stunk, and the rubber gasket continues to get moldy. We have had it replaced 3 times already because we couldn't stand the smell any more. We've done everything the experts have recommended: Used he soaps, run a load of bleach, keep the door open, used the "special" tablets - you name it, we've done it, and it hasn't solved the problem. It's an inherrent flaw in the washer. Sad that we spent this much on these and have such a basic problem we never had with cheaper washers. I've probably sunk and extra $500 into trying to solve this problem - not worth it since the machine doesn't even clean the clothes that well. I'm going back to Kenmore brand. Never had a problem with those. Good luck!

Posted on Aug 02, 2009

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I found that a periodic flush with 1 cup of bleach and no clothes works well. Add 2 cups of bleach to the washer as it is filling, allow the washer to run for 2-3 minutes, stop washer and allow to sit overnight, continue wash cycle in the morning with an extra rinse.
It is good practice to leave the lid of a washer open when not in use. This will allow the water to evaporate instead of turning into a moldy mildewy mess.

Posted on Jul 20, 2009

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You do not state your model number, so: If you have a tub clean cycle, use that, if not, use the longest, hottest cycle with no clothes and a front load washer cleaner like Ahfresh, Washer Cleaner, SmellyWasher Cleaner, Tide front load washer cleaner, or Whilaway hot tub cleaner. Clean the tub gasket area by the door and remove the filter and clean it out also before you run the clean cycle. You may have to run the cycle with a cleaner twice to remove all the built up soap scum inside the washer. Now, after the washer is clean, USE ONLY ONE TO A MAXIMUM OF TWO TABLESPOONS OF HE LAUNDRY DETERGENT PER CYCLE !!!! (and no more than one teaspoon of fabric softener per cycle, if you use it)

Posted on Jul 18, 2009

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Odor from your washing machine is being transferred to your clothes.
The washer must be cleaned first or it will "reinfect" your clothing upon washing. The secret is to clean the "splash area" just above the normal waterline where suds and soiled water splash up and don't get rinsed out. To clean this area add a washer cleaner to a full load of laundry and wash in a hot setting. The added bulk of the laundry will raise the water level to include the splash area. During this cleaning intermittent pausing to soak will give the cleaner time to dissolve the moldy mess.
Also, leaving the door open makes the problem worse because it dries out the residue which makes it harder to remove.

Posted on Dec 09, 2012

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Posted on Jan 02, 2017

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1 Answer

Causes of washing machine smell. What will remove the stink?


The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.

PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a "Clean Cycle" available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.

CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.

LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.

NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.



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