Can not get route information desoite having had it programmed into garmin
Despite the fact that i have dowloaded maps from the disk previously, this time fafter turning on, a screen appeared, saying"please use the provided PC software to load maps....".impossible to get rid of this screen, but Garmin still gives voice directions.The directions however were strange in that driving on the motorway, it directed us to turn right where the only possible exit was left!!!
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
An expert whose answer got voted for 20 times.
Re: can not get route information desoite having had it...
Try doing a hard reset. Hold down the back button (leftside), the thumbwheel, and then the power button. This will reset all setting back to factory default. You will lose any custom setting, recent find and waypoints.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There's more information there than you need since the article is about garmin nuvi satnavs that display a message "No detailed maps found that support routing" but part of the article deals with locked maps. The principle is the same for the garmin Edge but you'll need to skip to the part that deals with unlocking maps.
Sounds like you have a Garmin and i don't use garmin, but it seems to me that i remember and keep running across the fact that you have to have a map key to use the maps and it sounds like this unit (if it is a garmin) has lost it's key, in which case you have to contact garmin to get the key and directions on how to install the key.
Or and you may get lucky on this, if you have the original CD disk you can reinstall the original software and this should install the key code as well unlock the units maps
I too have a Garmin Quest and yesterday felt like throwing it against the wall because of the above problem. I found the solution eventually. When you download the maps from the Garmin Maps page, where you select the maps download, make sure that the checkbox to "Include route calculation data" is ticked before downloading your maps. Also make sure that the total memory required for the number of maps selected does not exceed the available memory on your Quest. If you try to fit more information into your Quest than it can receive then you are bound to have some problems. The Quests seems to have different memory specifications. According to the USA spec the memory is only 128mb, the Garmin site says 115mb and the box that my Quest came in says that it has 243mb.
Contact Garmins Tech support hot Line they will walk you through the process and if they can't fix it over the phone they will send you a disk that will completely fix the "NO detailed maps found that support routing" I have contacted them with the same problem and the disc was free of charge.
Detailed road map data, with addresses, hotels, gas stations, etc. can
be loaded into a data-card/cartridge/memory-card using Garmin's
Mapsource software such as Metroguide or City Navigator. This can
be changed as needed via a PC. The 295 does not have driving routing/guidance through the streets as most of today's GPSs have, but it will show you exactly where you are on the street (but it should be switched to Road mode). Driving routing is possible on the PC using Mapsource, but ithe route doesn't transfer well to the 295 because of the limits on waypoints.
I was having the same problem and contacted Garmin support.
What I had done was turned off the Basemap that came with the unit. I only had the mapsource map street map on which I had purchased separately.
The technician basically said the unit needed the basemap to "locate itself". Somehow the basemap supports any maps you purchase separately. That seemed odd but once I turned the Basemap back on it calculated the routes and the error message went away.
If you have the Basemap off, try turning it on from the Map Setup - Information window.