The 327w's wireless seems to be notoriously unreliable. I have owned it for several years now and have managed to find temporary haphazard solutions like power cycling, but in the end the damned thing is just unreliable.
The main issue is simple: although properly enabled in the configuration page, at times the wireless simply refuses to turn on. Its wireless indicator LED remains off, and it takes a varying amount of power cycling and waiting for it to work. Just about an hour ago wireless stopped functioning again, and I habitually power cycled it to no avail. Figuring it was inexplicably stubborn again, I went to its configuration page. I toggled the wireless link, tried every channel, toggled the vague"4x" feature, assured the antenna was in place, changed the SSID, and toggled WEP/WPA.
My only remaining course of action is resetting the router, which I've done previously with successful results. However, a reset means I'm forced to install my ISP's shoddy crapware again for the initial setup. I would prefer not to waste my time doing this. As I write this I'm on hold phone with my ISP (Westell developed the 327w specifically for them and so doesn't provide support). I doubt they'll do anything other than systematically suggest a reset, as they always do.
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Re: 327w wireless not working
You don't need the CD to get this thing going after a reset. If you do some research one time, you will be able to configure the router yourself. This is a guide, not a manual. . . I believe the default address for the router is 192.168.1.254. Enter this into your browser. Enter the username and password. Then go through EVERY PAGE, writing down every setting. When finished, reset the router, log in again and put in the info that you wrote. That's it!!!
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Some systems come with a Wireless Radio switch to disable the
wireless radios. The wireless radio switch is usually located on the
front side of the machine. If you are having difficulties with wireless
connections, make sure the Wireless Radio switch is set in the On
I bought one of these wireless routers a while back and found that these can work well with At&t simply by logging into the router (192.168.1.1), creating an account with your At&t user ID and password, and enabling PPPoE with the VCI set to 8 and the VPI set to 35. Worked well for me for about two years now. Hope this helps
Howdy - You may have a two fold problem here. First of all the Westell wireless modem/router 327w has the access IP address of - 192.168.1.254. (Or you can simply type "launchmodem" in the address bar - (one word - no quotes)) This will definitely get you in. You will then see the setup menu. That problem solved...
Now, from what I understand, you are using a Westell wireless modem/router 327w made for Bellsouth/ATT. If this is the case, you will see the Bellsouth Logo on the setup page. Additionally, it is stated on the page below, that you cannot use a Bellsouth modem/router for any other ISP (Internet Service Provider) This is due to the Bellsouth/ATT firmware that Westell builds into this modem/router.
This is the page link: http://www.dslreports.com/faq/bellsouth/3.141_Westell_327W__wireless__Info#13772
This is the relevant quote: "The BellSouth supplied 327W (model C90-327W30-06) is made exclusively for BellSouth FastAccess. They are functionally different from retail Westells (or any model designed for use with other ISPs) and the firmware between them are not compatible and can not be interchanged."
That being said, you still might attempt to use this 327W with centurytel but I do not know if it will work. I use the Bellsouth 327W and it is GREAT. Good luck.
P.S. - Please be advised that Westell does manufacture an identical 327W that does NOT have the Bellsouth/ATT firmware.installed. This is the "generic" version I suppose but I have no experience with this one. If you need more just ask. :)
it seems that the router capability of both devices are conflicting with each other so below are the steps that you can try to setup the two devices to work with each other.
i assume that you are using pppoe connection from at&t and you are using a connection manager. if so, with the current setup that you have right, you need to disable the connection manager on your computer (network connection, disable at&t connection) and set the connection of your web browser to "never dial a connection". check now if you will be able to connect to the internet instead of being prompted for a password. if your problem is still the same, try the steps below.
configure the westell 327w the way it was before (when it works properly when hard wired to the computers but the wireless sucks) but disable the wireless capability. change now the ip address of the smc router from it's default (192.168.2.1) to an ip address which is on the same segment as the ip address of the westell 327w (ex. 192.168.1.2 if your westell 327w is using the ip address 192.168.1.1). disable the dhcp of the smc router (note:make sure that you have configured all the settings that you want to configure with the smc (i.e. wireless settings, port forwarding, etc). then connect the westell to one of the LAN ports of the smc (note: with this setup, the wan port of the smc should not be used) and power cycle everything and check if this setup will work.
hope this'll help you and just ask me if you have other concern.
you can run another ethernet cable from your westell modem to your laptop. hence, if you want your laptop to connect wirelessly, it must have a wireless card/adapter inside. if it already has a wireless adapter, it should automatically detect your wireless network and you just need to connect to it (note: you need to enter the correct wireless security/network key if you have enabled it on your modem). by default the serial number is the ssid of the router and the wireless security is disabled. but if you are not sure of your wireless security, log on to the modem's web user interface by typing http://192.168.1.1 on your web browser's address. then go to the wireless section and verify your wireless settings from there.