Question about LG CHOCOLATE VX8500 Cellular Phone

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When i turn on My VX8500, the verizon logo appears then disappears then reappears, and continues to do this even when i take out the basttery

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The phone is defective.. probably software issue or hardware the phone itself

Posted on Jul 20, 2009

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2 Answers

My lg chocolate won't turn on, just keeps flashing the Verizon Logo


Flashing the logo means that the LCD is fine and kicking. You must get the phone's firmware reinstalled. The reason of flashing Verizon Logo is that it cant read or follow the instructions beyond the logo stage. So, give it the stuff to read or follow. Reinstall the firmware and you will find that everything moves smoothly.

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take it to verizon have them look at it they may be able to fix that if not they may replace it for you

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have you tried calling verizon customer service ?

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Try taking it to a Verizon Wireless store for troubleshooting. This problem appears to be more than just the battery, as fully charging it did not help.

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I hate to be the bearer of bad news but the only thing i would say try is taking the battery out for about 30 seconds. putting it back in and trying again. if it does not turn on then i'm afraid the phone will not come back. It's a somewhat rare problem but does happen.

Unfortunately all information is gone unless you had downloaded backup assistant.

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Either the contacts to the battery aren't lining up correctly or it just needs a new battery. OR the charger isn't charging the battery.

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If your phone is less then a year old bring it to a store that is owned by Verizon. You could also call 1-800-256-4646, then ask for the FRU (Factory Replacement Unit) department. They will get you a replacement phone.

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