Question about Compaq Evo D510 Minitower (Open Box) (OB4700432011) PC Desktop

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Pc shutdowm when I plug usb 2.0 device

Pc (D510 -e PC) shutdowm when I plug usb 2.0 device

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Trying to chomp off more of your power.You can try one or all of these: If you have too many USB devices then try removing some or all of them.
You can try and delete all USB drivers under "device manager", run a restart so that windows can reinstall them. I would also suggest updating the motherboard bios and chipset drivers. I was able to cure the problem by disabling USB 2.0 support through the BIOS. On computer startup, it'll have "Press <DEL> to enter setup> or some other key. Once in, disable USB 2.0 support and that actually fixed the problem in my case as the user didn't mind the slower speed (just needed USB for printing).
Try turning off "allow USB to bring comp out of standby" It work for me. You can do this in Device manager/ USB Root Hub/Properties/Power management.
If none of these options work then it's either your motherboard or your USB drive.

Posted on Jul 18, 2009

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It can be either your computer or your usb device. If it does this with all usb devices then it may be a short circuit or something similar in the usb port or wires i would try to take it in to be checked but make sure it is the computer. If it is the usb device i will need to know what the device is.

Posted on Jul 18, 2009

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