Ice is being made but not dispensing when pushing the bar for either crushed or cubed ice. I have emptied, cleaned & dried out the ice container, there is/was nothing frozen or jammed in the way. When pushing the dispense bar/button, you can hear the initial noise it generates but nothing comes out.........
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My name is Peter. I am a retired field service refrigeration technician.
I have gone on many a service call in regards to this issue. People like their crushed ice.
The auger was not the problem. It is the nature of the beast.
Regular ice cubes have more density (Heavy) and exit through the door dispenser with no problem.
With crushed ice, shaved chips they are lite. When you dispense crushed ice the ambient room temperature (warm air) creates condensate and bines the crushed ice together. Fragments of the crushed ice block the dispenser flapper from closing all the way. The flapper remains a little bit open and ices up.
The manufacturers recommend after you run crushed ice that you run cubes through your dispenser to clear the crushed ice fragments.
Well, that solution is from engineers sitting in a office.
The solution is, from a old experienced field technician is: Reach up and wipe the flapper with a dry cloth. Look up and make sure the flapper is completely closed.
If you need a tech call me at 414-306-1362. Glen Burnie, Maryland, USA
I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:
1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.
2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.
3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.
4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.
If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.
remove the dispenser bucket where the ice drops into inside the freezer and get a Tupper ware bowl,remove the bucket and dump this ice into the bowl,then rinse with the dispenser bucket with warm tap water to melt any ice on each end of this ice maker,then wipe dry and replace into freezer where you removed it to get cold again and leave empty till the next harvest of ice,this can be normal on some units after so many weeks,as it will not let the blades retract so as just to dispense only cubes,once bucket is cleaned of ice jams the solenoid and blades will again retract for cubes only
remove the ice bin,there must be a chunk of ice blocking the cubed dispenser chute of the dispenser and channeling all ice thru the chopper chute,run hot water thru it to melt any chunks blocking the cube chute,then dry it and let it get cold before filling with new ice or you will have the same issue again
This answer probably comes too late for you (you posted the question 9 months ago), but I want to record it here for posterity, since I had the same problem, and searching on Google for it brought up your question. Anyway, I managed to fix this very problem by removing an ice cube that was wedged in the ice dispensing mechanism. The way this unit works is that it pushes the ice cubes through the mechanism, which always rotates the "crushing blades". When you select "cubed" ice, a lever opens up the exit chute wider, which causes the blades to simply push out the ice cubes as they pass through. When you select "crushed" ice, the lever closes the "exit" for the ice cubes to be narrower, so that the ice cubes can't be pushed through by the blades, and instead get crushed by them. I had an ice cube wedged in there that had the same effect of closing the exit to be narrower. Removing it fixed the problem. You might want to collect all the ice cubes that have accumulated in the ice bucket in a container, empty the ice bucket, clean out the mechanism from any obstructions, and then put the ice cubes back into the ice bucket.
Hi: There is a flap right where the ice dispenses. When you remove the bin you will see it when inverted. This flap has to open for the ice to be cubed. You might rember a slap as it swung open when it worked. There is a bar that runs from the flap to the back of the dispenser. Work it manually to see if it's jammed or broken. If not look at the back of the freezer and remove the metal panel if neccessary, to find the jam or defective part. I hope this helps, Jeff
Yup, do like I did. Clean the caddie of all ice cubes. Place a large water catching tray under the door, and run hot water from the inside where the the caddie holds the ice. You will see large chunks of ice that was freezing up your cube maker. After a couple of glasses of hot water pouring through the caddie, it will defrost and the frozen part will be released. Take off the caddie, and run water through it from your sink. Clearing all ice debris. Replace the caddie. Do not use for 24 hours, and it should run beautifully. Mine did that before it froze up and I cleaned it. You should probably take the caddie off every couple of months and run water through it to keep it clean of frozen debris, make sure its dried off well and put it back, wait overnight. and it should be ok.
This is what I did, hope it helps.
the hex wrench your after is know as nut ddriver screw drivers / you can remove the auger assembly quite easily the activation switch is located in the door assemby. be carefull the auger is powerfull.
You may not need to replace the solenoid. If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice. Test it manually with your hand, it should be free to move up and down. If not, then it is frozen with ice. Remove the ice dispenser and let it thaw and dry out. You should then be able to move to rod and it will work fine, at least until it freezes again. Anyone know how to prevent it from freezing up? Its a continual problem for me