Question about Refrigerators

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I have a kitchen aid superba 48 side by side refrigerator there is power going to the unit but it will not turn on

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  • michael ledger Jul 18, 2009

    can you advise where we can get a technical service manual for this unit

  • michael ledger Jul 18, 2009

    lee

    we had alocal service refrigerator tech look at the unit but he said he could not go any further without a service manual , he did establish that the unit is getting power

    but nothing else no ;light no sound nothing

    he reccomended calling the kitchen aid services dept , we purchsed the house with the unit already installed

    i would guess the unit to be about 8-10 years old

    i don't even know here to look for serial number

    mike ledger

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  • Expert
  • 198 Answers

Hey there.
I don't know anything about fridges, but I hunted the manual (Click on PRODUCT LIBRARY tab)down for the fridge you need.
If you want to find the serial, look in the back of the fridge, that's where most products/appliances keep their serials.
I also found this as a guide to look in other places.
Like I said, I know nothing about fridges, except to keep my delicious food in it. I just read that you needed a manual and went hunting.
If this didn't help you, I apologize.
Have a good day!

Posted on Jul 19, 2009

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Hi,
It doesn't look like a service manual is readily available for this unit. Just the user manual and parts list.
Here is the list of things to go through checking being that your fridge lights come on but nothing else happens. Also how old is the unit? Just to make sure its not under warranty in which case you would want to have it serviced through kitchenaid.

Let me know if you still need further assistance and I will be more then happy to assist you further.
Thanks,
Lee

Posted on Jul 18, 2009

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  • 3,230 Answers

Hi there,

If there is power to the appliance but it still seems to be stopped, there may be a problem in one or more of these:

Wiring
Thermostat
Defrost timer
Compressor
Overload and/or relay

Thanks

Posted on Jul 18, 2009

  • Mukesh Kumar Jul 18, 2009

    Yes you can get them from Kitchen aid service center.


    Good Luck!!
    Please do rate this solution..
    Thanks

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