Question about Rio Forge Sport Digital Media Player

1 Answer

2 probs i have 2 problems1. when start it shows 'Internal memory unknown format. Attach usb and reformat"2.even when songs are copied to memory card it displays'NO TRACKS' how to solve this

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  • babuu Nov 19, 2007

    im using memory card size is 512MB,operating sys is winXP.When i try to format the player it shows 'this cannot be formatted",whether i want to format and then install with new firm ware version or just upgradation is enough?can u tell me.....

  • babuu Nov 20, 2007

    got another problem!

    i cant store any songs in internal memory...........

  • babuu Nov 20, 2007

    still having that problem,cant read or format the player without memory card!

  • babuu Nov 21, 2007

    what will be the cause for such problem,can you tell me?

  • babuu Nov 25, 2007

    when i try to format my internal memory it shows "Error in IOCTL call" what will be the problem and can you give me a solution?

  • Susan Potter Dec 10, 2007

    1 year old player-worked fine-now getting 'attach USB reformat' error.
    How do I fix this??

  • Anonymous Jan 03, 2008

    when i turn on the Rio Forge it says that i need to reformat and to attatch USB cord. I did such and its stuck on Idle.



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  • 111 Answers

Press the MENU and turn it on, as soon as the word RIO shows on the screen release the power button but do not release the MENU button until it says upgrading
Plug the USB cord to it and install Rio Forge Firmware_120
Turn the mp3 off then on normally
Put the music back on your mp3 and it SHOULD be fixed. but your music will be gone..

hope this helps,

Posted on Nov 19, 2007

  • 6 more comments 
  • Trinity Sabre
    Trinity Sabre Nov 19, 2007

    what happened when you tried the above fix?

  • Trinity Sabre
    Trinity Sabre Nov 19, 2007

    actually, lets start over..
    if this is a rio forge sport, are you trying to use a memory card with it or just the internal memory?
    if using a memory card, what size is the memory card?
    which firmware revision are you using?
    what operating system are you using?
    what happened when you tried the above fix?

  • Trinity Sabre
    Trinity Sabre Nov 19, 2007

    have you tried the memory card in another device to make sure it is working properly? the forge series should easily support a 512mb card, i believe it caps at 1gig.

    take the battery out and leave it out for at least 30 minutes. put a new battery in and turn it back on, try it and see if it works.

    if that doesn't work, then the only option is to run the firmware upgrade/reinstall..
    the version 1.33 firmware can be found here.

    to install it, double click the file you downloaded, it should extract everything to c:\RioForge\Flash133\
    open "my computer" and browse to c:\RioForge\Flash133\
    connect the rio to the computer
    turn the rio on
    double click the icon labeled RioForgeFlash_133.exe
    press the next button and the firmware upgrader should detect your rio
    hilight your rio player and hit next, it should begin transferring the firmware
    when it is finished, click finish

    if this doesn't work, repeat the above but this time put your rio into upgrade mode. by using the instructions i posted earlier.

    if none of these work, you will probably have to send it in for repairs or replacement.

    hope this helps,

  • Trinity Sabre
    Trinity Sabre Nov 20, 2007

    k, try the same fix as above without the extra memory card, thats one of the things i never like about the forge series, have owned 3 of them, all of them are sitting in a desk drawer as i got tired of having to reup the firmware everytime they acted up.

  • Trinity Sabre
    Trinity Sabre Nov 20, 2007

    jeez... it's probably time to replace that one.. if it is not recognizing the internal memory, there is a problem.. if the flashing doesn't work, then there isn't too much you can do as thats the recognized fix for the "unknown format" issues..

  • Trinity Sabre
    Trinity Sabre Nov 21, 2007

    the fixable ones are usually caused by three things:
    unclean shutdown of the player
    lost communication during the music upload/download
    incompatible files uploaded
    incompatible memory card

    the non-fixable (sometimes it works, sometimes it doesn't) ones:
    internal memory failed
    poor solder joints
    under-rated components used (components on board fail)
    blown or short circuit in the system

  • Trinity Sabre
    Trinity Sabre Nov 21, 2007

    of the 3 i own, 1 has internal memory that failed, the other 2 had bad solder joints, after resoldering, 1 of them works when it feel like working... i would recommend waiting for a sale and picking up an off brand ipod shuffle clone... the 1-2 gigs usually go for 25-45 dollars on sale and will last you longer than a rio forge..

    right now i own 5 players.
    1) pjb-100, oldest in my collection and by far the most reliable, i have owned this one since it was first released and upgraded it to a 20 gig hard drive, stable as anything
    2 and 3) knockoff ipod nano clones,
    4) zune 60 gig
    5) creative zen, older one, forget the model and its on a motorcycle i am letting someone borrow, so no way to grab the model

    the forge was decent, for the 2-3 months it worked, but i just got real tired of messing with it after the first 4-5 times..

  • Trinity Sabre
    Trinity Sabre Nov 25, 2007

    the memory module is most likely dead, your best bet at this point is to pick up a new mp3 player or return that one for servicing.



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