Microsoft Xbox 360 Console
Problem for Microsoft Xbox 360 Console

Xbox console says unplayable disc




By buggaloo on Nov 19, 2007

" "
unplayable disc

Clarification Request

Posted by sarobes on May 19, 2009




Solution Link . . . www.MicrosoftXbox360Console.com




Same Problem

Apr 08, 2009

-   WHEN I PUT A X BOX 360 GAME IN IT READS THIS GAME IS ONLY SUITABLE FOR A XBOX 360 CONSOLE,THATS WITH ALL MY X BOX 360 GAMES-   Guest

Apr 06, 2009

-   My X Box 360 doesn't have the 3 red lights it just says unplayable disc to all my games -   Guest

Mar 12, 2009

-   red light on 1st and forth player....xbox console shuts down.....only plays burnt disc..and says all other disc are unplayable-   Guest

Feb 03, 2009

-   well my xbox 360 has been working fine for like a good year. Even my xbox live is working fine. BUT!!! today i went to play a game and my xobx turned on fine, i signed into xbox live, and everything was fine. Until...i put in my game and it won't play it. It doesn't come up with the usual, "This game is unreadable," or anything. It says reading and then it goes back to open tray and refuses to play any games!!! please help-   lifeissports

Jan 23, 2009

-   I Was Playing Far Cry 2 Last Night, Working Fine When Suddenly It Comes Comes Up With Unreadable Disk, Clean With Soft Cloth Then Restart Console. I Did That, Nothing. Now Doesn't Read Any Disks, Says Reading, Then .. Nothing, I Was Like WTF, And To Make Matters Worse, My Xbox Is Outwith Warranty, I'm Skint So Cant Replace It, I Can Take The Xbox Apart, But Not Sure What The Problem Is. Please Help. -   XboxWORK

Best Solution

posted on Jul 15, 2009
Very Helpful)

younggun38

Rank: Apprentice 
Rating: 100%, 2 votes
The unplayable disc problem is usually the motor that spins the disc.If the disc is making a loud grinding noise it is a magnet issue,but if there is no unusual sound then the motor is probably the problem.If you listen close when you put the game in and it says reading you will not hear the disc spinning.Most of the time the motor has just built up some corrosion and is stuck it will usually keep spinning once you get it started.With the 360 on put the disc in and let it say unplayable disc,then eject the disc with the 360 console still on,next using your finger try to spin the disc gently clockwise and close the tray quickly.You want the disc to be spinning a little the next time it tries to read the disc.If this works it may work for a long time or you may have to do it every time you change discs or power on the console.If this does not work youtube shows a way to use stiff paper to spin the disc with the disc in the tray and the tray closed.Go to youtube and type in unplayable disc fix.These are two ways to temporarily or sometimes permanently fix the problem without taking the console apart.If these solutions do not fix the problem you can take the cover off and manually spin the disc to get it started,but if it is still under warranty do not take anything apart.If it is not youtube also shows how to take apart the console and clean the motor.Hope this helps someone.
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Solution #2

posted on Apr 05, 2009
Very Helpful)

abmiez

Rank: Apprentice 
Rating: 100%, 1 votes
You can just open and close the disk player a few times, it usually works.


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Solution #3

posted on Nov 20, 2007
Very Helpful)

360Solutions

Rank: Wiz  Microsoft Expert
Rating: 81%, 90 votes
You need to be more specific, make sure your games are 100% clean and do not have any scratches. Try a different disk and see if the same thing happens, other than this all you can do is take the game back for refund or swap.
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Solution #4

posted on Aug 18, 2008
Helpful)

tombawon

Rank: Apprentice 
Rating: 92%, 3 votes
I have had nearly three years of gaming out of my x-box console without a problem (apart from the two I took back in the first month and replaced.)

I have just had the unplayable disc problem.

After an hour of frustratingly opening up the drive and closing it, turning it off at the wall, letting it cool down, I decided to read the posts above.

After reading the one from a fellow guest about spinning the disc? I assume this is after pulling it apart? Though I thought, rather than pull apart the box why not try just giving the console a 'light' shake while it starts spinning the disc just in case.

It worked! and what is even stranger, now it works without spinning.
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Solution #5

posted on May 19, 2009
Somewhat Helpful)

meyetom

Rank: Master 
Rating: 77%, 30 votes
Try this link . . . www.microsoft.com/Xbox360Console

To find your best solution.


2
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Solution #6

posted on Jan 02, 2009
Somewhat Helpful)

griseldacarr

Rank: Apprentice 
Rating: 75%, 1 votes
my Xbox 360 is new i have only 5 days and i put new games in every my games say unplayable disc
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Solution #7

posted on Sep 30, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
it got nothing to do with dirty disc

I had same problem.

If your xbox says its not able to read disc or says you have to put in xbxox game while you just did..

well in general that means you only moments away from the famous ring of death which means your xbox is broken and you are fucked.

i am on my third now..ill never buy fuckin xbox again.

Solution #8

posted on Aug 29, 2008
Not Rated)

kiran_pkps

Rank: Apprentice 
Rating: 0%, 0 votes
hi...my name is KIRAN and i am from india i got the new game for xbox 360 that game name is GEARS OF WAR.that game demo its working fine after demo its shows clean the disc or restart the console pls help me my id is (kiran_pkps@yahoo.com)
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Solution #9

posted on Jul 22, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Hey Guys, i had the same problem. too
i found i guess what is a temporary fix
open your tray and start spinning the disk very gentley
dont do it too hard or it will sctrach your disk and that would not be good......
close the tray while spinning your disk gentley and it should work
hoped this helped! :]

Solution #10

posted on Jul 14, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
shoot it!

Solution #11

posted on Jun 05, 2008
Not Rated)

abhi360

Rank: Apprentice 
Rating: 90%, 9 votes
if u know how to open up your console then it would be better to clean up the lens with a soft cotton tip.And remember to put the xbox 360 in the horizontal position because in that position the console reads discs better.
Comments:

Jun 05, 2008

- try cleaning up the lens with a soft cotton tip only if u know how to open up the console cuz it's really a tough job.and always keep in mind to put the console in a horizontal position not vertical.
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Solution #12

posted on Apr 26, 2008
Not Rated)

dickheadmsft

Rank: Apprentice 
Rating: 0%, 0 votes
buy a dang ps3. msft stinks along with ballmer
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Solution #13

posted on Mar 29, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Yeah, I was playing CoD4 for a while, took a break...
Came back, and now everything is "Unplayable Discs", including CoD, which is still in mint condition, and all other games I have, as well as DVD's.
Second 360 to randomly fail on me, gg imo.

Solution #14

posted on Dec 28, 2007
Not Rated)

Chabawas

Rank: Master 
Rating: 84%, 48 votes
@judas

You cant put any sata dvd drive into the xbox 360 as the power connections are different. If you have managed to do otherwise I'd like to see it if possible.

I'm afraid the only and best solution if you're not technically minded is to report back to m$ but if you feel adventurous then by all means replace the dvd drive but it MUST be xbox 360 specific. you can usually find these on ebay and suchlike. for pretty cheap.



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Solution #15

posted on Nov 26, 2007
Not Rated)

judas622

Rank: Apprentice 
Rating: 79%, 15 votes
This could be that your DVD rom has stopped working properly. See if you can hear it spin up at all. It may be spinning too slow to to read the actual data on the discs. Send it in if you are under warranty. If not buying a replacement is cheap, and installing is not that hard if you can fix a PC.

The xbox 360 will use pretty much any serial ATA dvd rom. I recommend 16x - 24x readable only / rw don't work.

Also some really off brands have been known to fail as well.
There is also a website that sells the exact same unit that is in the system already. We don't recommend it, but it gets the job done.

Two problems happen with these DVD roms, one is a glue melting issue, which will cause, "Unplayable Disc" errors, and "The Grinding" which is common cause of warranty service. Truth is MS will just replace it with the same inferior DVD rom. You are better off getting your own in reality. Spend the $50 now and save the 3 weeks and the head ache later.

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24 Other Users Have The Same Problem - Continued

Comment by kealanalex, posted on Jan 19, 2009

on my game you are able to play most of the game but when you get to a certain level it just says that the disc is unreadable. i cant see any scrathes on the disc.

Comment by jesst, posted on Jan 17, 2009

i put the disk in and it just makes noise... how can i fix that

Comment by 1mazdagirl, posted on Dec 24, 2008

i have xbox 360 i have tried the putting a piece of paper in the draw while disc is in there but that aload of rubbish. i was told by a shop to go get a cleaner like for dvd and put it in and would clean the lens ive put it in 5 times still didnt work its really bugging me . might have to take it apart and try as cost a min of £80 to get it fixed. what a rip off .

Comment by fantasia2000, posted on Oct 06, 2008

I have had the same problem for a while now, while at first the drive would spin it would only read the disc if I gently 'nudged' it along whilst the disc was 'whirring'. Now nothing plays and the gentle nudging doesn't help at all. I was brave enough to take the casing apart and hoover the **** out of the vents, to no avail!

I guess after reading all the posts, I'm pretty lucky as I've had it since it's launch date (1st generation) and this is the first problem I've had. If it's fixable then I'd rather do that than purchase a new one at UK rip-off prices . . ?

Comment by Guest, posted on Oct 01, 2008

i have the uplayable disc sign

Comment by twantruitt, posted on Sep 30, 2008

im getting disc reading error message

Comment by jlmash93, posted on Sep 21, 2008

i put in a disk and it said unplayable disk. but the arcade games and everything else work fine. im guessing the disk reader is messed up.

Comment by zack1a, posted on Aug 31, 2008

Same problem here. I took it all apart, altering nothing, and upon reassmbly it worked again. I had to go out of town for about two weeks and when I returned the error returned. I would love to chuck this thing into a lake.

Comment by Guest, posted on Aug 18, 2008

My xbox 360 will not play any of my games, every time i insert a disc it says unplayable disc

Comment by csroetemeyer, posted on Jun 26, 2008

my xbox 360 says unplayable disc when then disc is perfectly clean

Comment by Guest, posted on May 30, 2008

it says unplayable disc do i clean it

Comment by Guest, posted on Mar 18, 2008

yeah i got the same prob.i hear it spinning at first for a few seconds.but then it stops and it says unplayable disc.i had this problem with devil may cry 4.i had to open and close the tray until it would play.but now it works perfectly fine.i bought another game for the 360 and its doing the same thing.i tries opening and closing the tray but it just wont read at all.

Comment by athelete, posted on Mar 03, 2008

unplayable disc

Comment by Guest, posted on Feb 20, 2008

We just bought a new game today and as soon as we put it in the 360 console it said unplayable disc, it has not worked all day. Please help us.

Comment by wull, posted on Dec 28, 2007

hi i have the same prob it says insert disc into xbox 360 to play, but it is an xbox 360 ??? It will play dvds and cds but not the games, anyone got any ideas

Comment by rude playa, posted on Dec 28, 2007

my x360 says u need x360 to play on console even if it is an xbox360 game.

Comment by XBOX360BOY, posted on Dec 27, 2007

My brand new XBOX 360 says that my brand new games are unplayable. They were working just a few hours earlier. Then i put in a DVD and this problem began. HELP!!!

Comment by Guest, posted on Nov 26, 2007

I have bought a new XBOX 360 PRO and I got 4 new discs with it. When I insert the disc I get ' unplayable disc ' error. Can anyone kindly help me out on this?

Comment by Guest, posted on Nov 19, 2007

I get a white scrren saying please use an xbox 360 for this game when its in an xbox 360

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