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I have a Lexmark Z22 printer I have had for about 9 years. I just installed 2 new cartridges and I can't get it to print. I just keep getting error messages. I've tried installing the driver again with the CD, but it often tells me that the cartridges are not installed. Still can't get it to print. Any suggestions? Marjorie Hill mhill41@comcast.net 734 994-9006

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  • mhill41 Jul 18, 2009

    Where do I find the waste ink tank to empty it?

  • mhill41 Jul 18, 2009

    It say s error communicating with the printer and that both cartridges are missing.

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Hi

could you post the exact error messages?

9 years old, its very likely that the waste ink tank would be full - it would need to be cleaned / replaced to avoid it overflowing, after that it will need to be reset.

Depends completely on what kind of errors your getting.

Let me know.
Thanks,
Ekse

Posted on Jul 18, 2009

  • Ekse Jul 18, 2009

    Its inside the printer, generally under the print cartridges, its not a simple job. What errors are you getting on the printer?



  • Ekse Jul 18, 2009

    No its not the waste ink tank in that case. I think you would be better off buying a new printer at this point.

    Do you still have the old / empty cartridges around that worked? what does the printer / computer say if you place the old cartridges in the machine, does it work normally with the old cartridges I mean does it detect the cartridges and instead of communication error does it complain about low cartridges?

    Do you have another computer in the house that you could try the printer on? Could you test it on a friends computer?

    -- To narrow down if the issue is on your computer or if its on the printer.


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