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I have to replace my Carrier coil.

I'm still in my warranty period. barely.
So, I will get the coil paid for, but the service is over $450.
I am in total agreement that this is a manufacturer defect and should be recalled.

My tech said Carrier coils before 3 years ago were poorly designed. The tray beneath the coil didn't slope much, so up to 1/2" of water would sit on the coil and deteriorate it. Apparently they have built a better slope to the tray into the newer coil design, so our replacement should be better.

Problem #2. I have two units in my basement. I'm sure it's just a matter of time before the other goes out, and it won't be under warranty.

To add insult to injury, I had a Carrier unit installed in our last house and had to replace the A-coil on that unit too!!! Frustrating!!!

If Carrier does not pay for repairs and replacement of either unit, I will never use them again and will feel compelled to preach on every forum I can to spread the word that Carrier should be avoided.

What are your thoughts.

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  • bill262 Jul 18, 2009

    Not sure what you're asking for me to clarify.

    I really just want advice on what I should do to fix the situation and to limit my cash outlay.

    Sorry if I sounded angry, but i just found out about the latest problem and was venting.

  • Ken Bledsoe May 11, 2010

    thanks for the info. Hard to believe that the mad scientist in the lab missed something like that. So simple the slope of a A Coil is number one I would have thought.

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  • Master
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Carrier did have some problem with coils but not as much aas Trane and other companies did. Contact Carrier direct and tell them whats going on and that you have always trusted Carrier to have a good product. They may pay for aprt of your coil replacment.Russ Carrier Dealer

Posted on Jul 18, 2009

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