Question about Yahoo Mail

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Dear Yahoo Customer Support I have been attacked by a Trojan horse 3 days ago. I have since been unable to get into my email box, although I had an IT specialist clean the Trojan virus up but to no avail. I seem to be blocked by what seems a distorted profile which might have been the result of the Trojan virus. The server does to recognise even the basic secret info such as my date of birth and post code, let along my ID and pass word. My email address might have been compromised by the virus. I have been with Yahoo for ages if anything I have from time to time only changed my email address. My last email address until this pat 3 days nasty accident was ksafwat2001@yahoo.co.uk . I am extremely dependant on Yahoo server although I have a btinternet server I prefer Yahoo. I am a writer and Journalist and I deliver all my work to the respective publishers through my emails. Apart from this trouble I am really frustrated with being blocked by Yahoo for hours on end. PLEASE HELP URGENTLY Thank you very much for you time and kind attention Dr. Khadiga Safwat 18.7.2009.

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This is not Yahoo... there is a place to write to Yahoo when having mail problems. But it's a free service so they are not going to help you much. If you have PC problems, you need to resolve them.

Posted on Jul 25, 2009

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