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Water will not drain from tank- float doesn't seem to work. Can I remove brine valve assembly and how to remove it? Whirlpool water softener Model WHES20

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Posted on Jan 02, 2017

kermit854
  • 38 Answers

SOURCE: GE SmartWater Softener GNSF35ZO1

I am not familiar with your specific model of softener, but generally speaking, adding water to the brine tank is the last step of the regeneration process. This way the water can soak the salt until the next regeneration is called. Then, as you have determined, the valve does reverse direction and draws the brine solution through the resin.
There are other steps involved in regeneration, like back-washing and packing the resin, but you are mostly correct.

Hope this helps,
Kermit

Posted on Aug 22, 2008

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2 Answers

Waterboss 93000 water softener


It most likely is due to a plugged eductor/injector assembly which pulls the salt brine out of the tank to regenerate softener. If it is plugged no brine will be pulled from salt tank during regen but it will keep filling the salt tank and eventually overflow with each cycle. Or there could be a leak in the valve causing the tank to overflow.
Here is the owners manual for your model.
http://www.waterboss.com/media/WB_Softener_V1_Manual.pdf
See page 23
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How old is the system ? Where does the system drain to ? If this is the softener you have (seems awful large for a household) it is probably the injector/nozzle assembly. I have attached a manual to help you. A restriction in the drain line could also be the problem. Fleck 2850s

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What model of water softener do you have ? The one you have on here is for a chemical, not a water softener. Usually it is the brine injector or commonly called the nozzle/venture that gets clogged and will not create a vacuum to draw out the brine water. If you can put a picture of your water softener on here. I'd be more than happy to help you out.

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Is the "bypass valve" in the correct position. I would suggest flushing the water heater at the boiler drain, bottom of tank to assure soft water in WH. Make sure there is salt in brine tank and manually regenerate the softener 3 days in a row. Retest water.
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1 Answer

Water softener fills up with water


If you are referring to the salt tank filling with water, then the problem is the eductor assembly. This is where the brine is drawn from the salt tank. If it is plugged no brine or very little brine will be drawn during regeneration. You will need to clean the eductor assembly and manually regenerate the softener to regain softened water.
What model softener is it? It would help to bail most of the water out of the salt tank. How much depends on the model.
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My softener sucked all the brine out of the brine tank the last time it regenerated, now it will not fill back up?


It is not going into brine refill. There may be a restriction (debris) at the float assembly in brine tank. or the refill piston in valve may be bad.
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Dec 26, 2010 | Culligan Under Sink Water Filter

1 Answer

Have an rainsoft Q10 classic apollo softner that does not draw brine. Ran a wire thru the brine injecter tube and it appeared to be clear of obstruction. Drained tri-guard glass did startcycle and redrew...


You most likely have a slight leak in the brine line. This is the most common failure on a water softener. A slight leak will allow air to enter during brine draw, breaking the vacuum. it doesn't take much of leak, in fact it can be small enough that water does not leak out during brine refill but it will not draw brine. Check the compression fittings at the brine tank and the softener valve. disassemble the connection, cut back the tubing and reconnect. Other things to look for are low water pressure, the unit requires 25 psi minimum during regeneration. Also make sure the drain line is not restricted and the maximum head on the drain is 4' over the softener.

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1 Answer

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There is .25 gpm flow restrictor in the top of the float assembly, It may have sediment in it. Unscrew the cap on float top and check the restrictor. When you hook it back up run the system to refill (last cycle) hold the float stem down until all the air is purged from float assembly and see if that works. Also the float ball (foam) may have slipped top too far and is shutting off prematurely. If this does not work it is in the valve which has small pistons, diaphrams and springs to control the cycles. Each cycle also has a solenoid which makes these components work. You will not find a service manual for the Mark 50 valves. They are obsolete unfortunately and parts are no longer available. This valve was made for nearly 40 years and was the hallmark of the Culligan line.
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The eductor assembly is plugged. This is where the brine is drawn in to regenerate softener. Softener will not draw in proper amount of brine but will keep filling salt tank. The float in salt tank is suppose to stop overfilling but rarely works that way. Bypass softener run through quick manual cycle and unscrew eductor assembly on lower left side of valve body. Clean it all out, reinstall and run system to brine refill to evacuate air.
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1 Answer

GE SmartWater Softener GNSF35ZO1


I am not familiar with your specific model of softener, but generally speaking, adding water to the brine tank is the last step of the regeneration process. This way the water can soak the salt until the next regeneration is called. Then, as you have determined, the valve does reverse direction and draws the brine solution through the resin.
There are other steps involved in regeneration, like back-washing and packing the resin, but you are mostly correct.

Hope this helps,
Kermit

Aug 15, 2008 | Kitchen Appliances - Others

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