Question about SanDisk Sansa e250 MP3 Player

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Bad Track Please can somebody help me with my Sansa e250,Please please please...everytime i used to play it, its always says "Bad Track" even i used to format it my computer says format cannot be completed,, please help me coz im using my sansa as my sound demo, im going to entry my showcar dis coming december 7, 2007.. so please HELLLLLPPPPP....

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Re: Bad Track - SanDisk Sansa e250 MP3 Player MP3 & Digital Media Players

Thanks it ******* worked awesome.

Posted on Sep 26, 2008

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Re: Bad Track

Change the Mode on the device and try to format again.


If that doesnt work. This will;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Posted on Nov 19, 2007

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Remove the tracks and reload them.

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Bad track error. songs arent deleting after reformatting and resetting multiple amounts of times.

There are 2 ways to format an mp3 player - if you were formatting the mp3 player from "My Computer," then try reformatting from Windows Media Player instead - I have a "tips and tricks" entry on How to Format an Mp3 Player for details

If that doesn't work, then double-click on My Computer, double-click on the Sansa player, and go to the various folders that it lists - music, voice, etc. Delete the songs ONLY - do not delete the dat, bat, ini, inf, or other system files

Jun 08, 2008 | SanDisk Sansa e250 MP3 Player

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I could listen to some songs

Prob need to format the player
1. put player in msc mode (settings menu under USB)

2. go to my computer and rightclick on sansa

3. format box: choose quick format

4. format complete, allow player to stay connected to computer for 10 mins

go to and under downloads, download the updater to keep this from happening again, put the updater on your computer so each time you plug it in, it will look for updates

make sure you do not put questionable files on the player such as itunes or mp4, as they will "bad track"

Jan 23, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa mp3 player 8gb won't play my songs. ("bad track" is what it says)

I think you need to format your player. Open up my computer, right click the player and click "format"

Jun 02, 2007 | SanDisk Sansa e250 MP3 Player

4 Answers


Go to the Sandisk website. After that, look up your mp3 player model. Hit Ctrl+F and look for firmware. Follow the instructions. It worked for me.

May 06, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer


Hi tooky. Getting a "Bad Track" message on the E250 may be an indication of memory corruption, music file corruption, or outdated subscription/license info. One solution would be to format your player in Windows Media Player (version 10 or 11): 1. Make sure your player is in MTP mode by navigating the menu as follows: Menu > Settings > USB Mode You would get a choice of "MTP" or "MSC". Please select "MTP". If your player is an "E250 Rhapsody series" player, select "Plays for Sure". 2. Plug your player to your PC and run Windows Media Player. Click on the "Sync" tab and make sure the E250 is listed. Look for the "Format" button (it would look like a "pencil" on Windows Media Player 10) and click on it. Follow the on-screen prompt. 3. Re-load your songs by either copying/pasting your songs to the player or by using Windows Media Player's "Synchronization" feature. You could also format the player while in "MSC" or "Rhapsody" mode by browsing the player in Explorer, right-clicking the drive letter corresponding to the player, then select "Format". Follow the on-screen prompts Another solution would be to update the firmware of your player by downloading the Sansa Firmware Updater using this link from the SanDisk website (instructions are found on this site as well): For standard E250 or E250R "Rhapsody Series": Make sure your player is set to MSC mode, or "Rhapsody" Mode The type of music file might also be the cause. If your music files are licensed, purchased or acquired via subscription, you may want to contact the provider for more info on how to re-download the music files. I hope this helps. There are other procedures available but these might actually make your player work normally again. Hoping for the best :)

Apr 25, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

My player(sandisk sansa e250) doesnt play any track

I solved this problem by formatting the player. But I still have a problem that my computer doesnt detect the player in MTP mode.

Dec 27, 2006 | SanDisk Sansa e250 MP3 Player

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