Question about GE GSH25JSTSS Stainless Steel Side by Side Refrigerator

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After 3 years we have ice but no water from the dispenser

I have emptied the ice container and it has refilled itself but when I push the 'water' button and push the lever to release water flow, no water appears. My refrigerator is model GSH25JFTA CC

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  • GE Master
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Remove the bottom kickplate and the hose at the bottom of the door goes underneath the refrig about 3 inches , to a hose connector . Push in on the end of the connector and pull out the hose . Close the freezer door and press water . If water comes sprays out from hose under frig , then your door is frozen internally .If no water sprays out of hose , then your watervalve is bad . One coil is for ice and the other is for water but they come togather as one.

Posted on Jul 19, 2009

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Okay, water comes out from the hose. So it must be Door is frozen internally. how do I fix this?

Posted on Aug 18, 2009

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1 Answer

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1. Shut off icemaker with lever at icemaker
2. Remove ice container (either throw away ice or save in another container).
3. Put back empty ice container.
4. Leave ice maker off for about an hour.
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Problems with Ice Maker/Water Dispenser
If you are not getting ice, make sure the water valve is open and the ice shutoff switch or arm is not in the "Off"
position. Inspect the ice ejector arm for blockage and remove any trapped ice with a plastic spoon. If you recently
emptied the ice container, remember that it takes your refrigerator up to 24 hours to produce ice.
Low water pressure is the major cause of problems with the water/ice door dispenser. Low water pressure can cause
inadequate water flow and small or hollow ice cubes. Check the water line for kinks that may interfere with water
flow and make sure the water valve is open. A dirty water filter can color the water and ice cubes, impede water
flow or cause water to have an off taste so remove, clean and replace it.
If water is leaking from the door dispenser, make sure the water glass remains under the spout until the water
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Have a nice day my friend : )

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Hello

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