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Red light on printer stays on.

I have an HP 9650 printer, the red light is on and it will not print. When I open the lid the carriage does not come to the middle and stays to the right. I've opened the back and made sure there are no jams. I even checked the belt to make sure it's still ok. Has anybody else experienced this and do they know the problem.

Thanks
Bill in Ohio

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  • 129 Answers

If the printer doesn't recognize the replacement cartridges, the printer contacts could be dirty. You can clean them with a cotton swab dipped in distilled water and then squeezed very dry. If the printer still won't recognize a replacement cartridge, it most likely has a bad logic board and you should replace the unit.

Posted on Jul 18, 2009

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