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Computer problem i get a code 10 for the dvd/cd-rom drive. i can't play cd's or dvd's

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If the code-10 is in device manager it usually means 1 of 2 things:
1) the drivers installed are the wrong ones
2) the cd/dvd drive needs replacing

if the drive is removable, remove it and reinsert it to see if it is just a bad connection. if it was working before and is no longer working, the drive may need replacing. if it was working before and died after a system or driver update, use "roll back driver" in the device manager properties box for the dvd drive.

hope this helps,

Posted on Nov 19, 2007


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