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I have a Dell GX620 Optiplex. The DVD will not burn CD or DVD. Can you help please. Windows XP Professional. Creator 9.0 DE that came with Dell.

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I think what TENNHICKS200 was trying to say is unplug the cd/dvd drive from the motherboard either sata or ide (i think it's sata for 620) into another sata port. depending on which form factor you have, you may only have one port for both hdd and cd/dvd. if this is the case (1 port for each) swap the sata ports and see if the hdd is being read in the bios before you boot to windows. if the cd/dvd drive is being read in the bios and is not burning in windows, then my friend, you have a defective cd/dvd drive.

Posted on Jul 29, 2009

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Unplug the driver and then plug in diffrent spot.. if not no other spot for plug then leave it unpluged. turn computer on let it all boot up then turn back off and replug it back up. this should let it redetect your drive

Posted on Jul 18, 2009

  • JEFF BURGESS Jul 18, 2009

    unplug the driver and then plug in diffrent spot.. if not no other spot for plug then leave it unpluged. turn computer on let it all boot up then turn back off and replug it back up. this should let it redetect your drive

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How to install window 7 64 bit my optilex gx620


Here's a video Dan Shibata suggested as a solution to your problem from YouTube:


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Salut,
Voici le site Web de Dell pour votre pilote audio.

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=RC1009777&l=en&s=fed&os=WLH&osl=en&SystemID=PLX_GX620&catid=-1&impid=-1


Je vois qu'il ne comprend pas Windows 7 en tant que choix pour les systèmes d'exploitation. Il suffit de sélectionner la version Windows XP et cela devrait aider.

Si ce n'est pas, essayer de faire une mise à jour de Windows et qui devrait obtenir le pilote pour vous.

Hope this helps!
S'il vous plaît Noter;)

Gary

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Praise lord.

Hi am sakthi. well, the same problem occurred to me also.Download the Device Doctor Portable program by the help of Google Search, it is free to download and install in a pen drive.Then run program file.It will guide you to download latest driver files for your mouse & keyboard. After getting the drivers install them. Your will be solved after that I hope.
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The following are from the Roxio site:
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