Question about Kenmore 23913 Progressive PowerMate Bagged Canister Vacuum

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My Powwer head on the wand burned up Can I get a replacement

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Yes, you will have to contact sears with model.

Posted on Jul 20, 2009

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My wand on my canister began to spark and snap and smoke. The element was melting. and now I am stuck with only a working canister. the elememt or electrical hook up is burned up...and I guess I am gonna...


How's the hose?
If it's only one wand, yes, you'll need to buy a new one. It depends on where it burnt out. If it was at a connection to the hose, the other wand, or the power nozzle, you need to check the connections thoroughly for discoloration, breaks/cracks, and potentially shorts in the hose, wand, and power nozzle.
The entire vacuum should be taken to the nearest Aerus Electrolux dealer for troubleshooting for what caused the sparking in the first place.

http://www.aerushome.com/storelocator/

Jan 09, 2011 | Electrolux Lux 5500 Canister Vacuum

1 Answer

My Epic 6500 power head will not turn on. Had to push the reset many times the last time it ran, and now it will not turn on. Help!


Does the power nozzle motor come on? Is it just that the brush won't turn? If it's just the brush not rotating, the belt probably broke and needs replaced.
Is the brush clean? If not, clean all threads, etc. off.
Check all wire connections for breaks, cracks, and discoloration. Power nozzle to wand, wand to wand, wand to hose. If any of those are found, that part, and probably the one it connects to. will need replaced.
Ensure all connections are snug.
Internal wiring, including connections, could be bad. This would include wiring in the power nozzle, wands, hose, or canister.
Reset or hose switch could be bad. These would need replaced.
Power nozzle motor could be bad. Generally the belt will break before the motor burns out, but it's possible it's didn't.
For any internal repairs, including belt replacement, the entire vacuum should be taken to an authorized Aerus Electrolux dealer. The service technician can also troubleshoot and find the problem. This is generally done at no charge.
You've got a great machine, and with proper care and maintenance it should last for years to come.

Dec 22, 2010 | Electrolux Epic 6500 Vacuum

1 Answer

When using the vacuum (25812) with the powermate, the power shuts off - now it just stays off. The PM Jr. works.. could this be a problem with the wand rather than the powermate unit?


Check your lower and upper wand connects for pinkish or blackened evidence of burning. All connections should be shiny clean brass. Polish with wet dry # 600 paper or a scotch abrasive dish pad.

If the junior runs, with its tighter, cleaner less used connections it is very likely the wand connections and mating component, either the hose handle or power head elbow are also burned or badly worn. On a Kenmore, due to the weight of the head and mediocre design they wear in pairs and should be replaced in pairs. You can get some electrical parts thru a Whirlpool FSP parts center or a Panasonic dealer if you take in the matching pieces for clarification

Nov 01, 2009 | Kenmore 25812 / 25813 Progressive Bagged...

1 Answer

Just bought new power head electrolux guardian and


Did you get new wands with the power nozzel? The wires that power the nozzel run through the wands from the hose to the nozzel.The connectors at the end of the wires are fomous for getting too big and making a bad connection. This causes the on/off problem. This will only get worse if you continued use. The wires in the hose handle, the hose and the power nozzel elbow can all be changed out. You will not have to replace the hose handle or the wands unless the plactic has been burned. (A loose electrical connection causes heat). Take your hose,wands and nozzel to the shop for repair. Don't let the sales/service manager tell you that you need new parts until you can see the parts are bad. I think they saw you comming when they sold you the new nozzel.(just my opinion)

Oct 15, 2009 | Electrolux Guardian Bagged Canister Vacuum

3 Answers

Same issue...need replacement wand for fantom lightning


I have the power head, wand & hose, exrra belt, 4 heps filters ans a spare main vacuum motor for Fantom Lightning. My main motor burned out. Found a used motor on Ebay. Went to change it and part of wiring was burned, so I decided not to rosk reairs with bad wiring. Power head was not attached at the time, so it is fine. I'll sell all together for a decent price, it you're interested

Aug 09, 2009 | Fantom Vacums Lighting Canister Vacuum

4 Answers

Need new powerhead for Fantom Lightning Style PH1A - Where can I buy it and how much?


I have the power head, wand & hose, exrra belt, 4 heps filters ans a spare main vacuum motor for Fantom Lightning. My main motor burned out. Found a used motor on Ebay. Went to change it and part of wiring was burned, so I decided not to rosk reairs with bad wiring. Power head was not attached at the time, so it is fine. I'll sell all together for a decent price, it you're interested.

Jul 15, 2009 | Fantom Vacums Lighting Canister Vacuum

2 Answers

The roller brush will not stay on-& the cord rewind is stuck on


There is a reset on the power head, does the wand fit tight in the neck of the power head, if not you may have a problem there, either the wand or the neck. If the lever is stuck on, then it is jammed or broke, maybe a spring is out of place, in any event the canister will have to be taken apart to see what the problem is.

Feb 19, 2008 | Electrolux EL7020A Oxygen 3 Ultra Canister...

2 Answers

Power brush problem


Check the contacts where the power head attaches to the wands and also where the wnd attaches to the hose. If any of the contacts look burnt, then they will need to be replaced. Unhooking them when power is on is what causes most of these problems. But if they look ok, could be a problem inside the power head, or in the circuit board that is inside the cannister.

Feb 11, 2008 | Samsung Ultra Quiet 9073R Bagged Canister...

5 Answers

Powermate connection flickers


I had the same problem. Sears has replacement parts for mine (Model 11625813506) here: http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=11625813506&pop=flush

Rather than pay $10 for a new cover terminal (which I probably couldn't install myself anyway), $99 for a whole new wand, and possibly $108 for a whole new hose (ridiculous prices, btw), I took a small flat head screwdriver and scraped off the dirt/corrosion on the terminal pins. This didn't resolve my problem, but I noticed the connection between the extension wand and the "Power mate" hose handle was loose. The handle could wiggle/slide about 1/8" when connected to the wand, creating the loose connection. I used the screwdriver to bend the pins down slightly (in the direction away from the wand tube), to compensate for the loose connection. This worked like a charm, fixed the intermittent circuit contact completely, and was very easy to do. I'd highly recommend trying this, before doing anything more complicated.

Feb 09, 2008 | Kenmore 23612 Progressive PowerMate Bagged...

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