Hello,
There's a Sandisk support site for the Sansa Fuze, see:
http://kb.sandisk.com/app/answers/detail/a_id/3249/
Sansa Fuze user manual in pdf format:
http://mp3support.sandisk.com/sansa/UserManual/FUZE/fuze_userguide_en.pdf
Important
There are 2 ways the Fuze can be connected to a computer to transfer
music:
MTP mode or
MSC mode, read page 16 (=13) of the manual.
The player can be set to automatic detection of the connection mode
or can be set to either one of the available connections.
MTP mode is used for
transfers using software like Sansa Media Manager or Windows Media Player 11.
MSC mode is used for
transfers using the "drag and drop" method in the computer's explorer.
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