Question about NetGear SPH200D Phone
CANNOT COMPLETE CONNECTION WITH SOME OF MY CONTACTS,
INCLUDING THE ECHO/SOUND TEST CONTACT. SOMETIMES I GET A MESSAGE THAT CALL COULD NOT BE CONNECTED OR WAS CANCELLED , OR SYSTEM IS BUSY, TRY AGAIN , AND OTHER TIMES, IT RINGS ONCE THEN IT GOES INTO HOLD MODE, AND WHEN I SELECT RESUME IT DOES NOTHING.
I have now discovered that when this was bought it had the latest software installed which I checked, now there is a new software release from Netgear, I installed this and the problem has gone, it is a shame that Netgear does not notify its customers that this problem will occur, instead it has cost me time and money in abortive calls. Having requested help from Netgear in 72 hours they keep sending emails "We are looking into it and a Technician is on the case"! About as much good as a chocalate teapot.It seems that you have to resolve everything yourself with the help of the internet, thank god for that.
Posted on Dec 24, 2007
Try checking and resetting factory and default settings.
Posted on Dec 24, 2007
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Echo is a symptom of poor synchronization. if the echo is from the network, the echo is from one telco handing off to another telco. if the echo is from your phone, it is a sync problem with the cordless phone to base. in the phone world, this is called "slippage" because the synchronization slips. The phone was actually connected to a wall socket (via appropriate adaptor for the adsl line). Actually try to get the reduced the volume on the handset own to the minimum which has fixed the problem.
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