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I have a dell d610 laptop - have just bought a A4 tech webcam with built in mic - I have just used skype videao call - i can hear and see them but they can't hear or see me - i have checked all the volume settings and they are at their highest - but still nothing

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  • probably it may due to error installation process
  • install once again
  • check the webcam settings in skype
  • allow access to webcam

Posted on Jul 18, 2009

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Posted on Jan 02, 2017

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Just bought a refurbished D610 w/webcam... not getting a picture.. is there something I need to setup?


You need to install a program that uses the webcam such as Skype. If that doesn't work then you must go to the Dell Support website ( http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs ) and find the drivers for your webcam of your laptop. This should do the trick.

Jul 08, 2011 | Dell Latitude D610 Notebook

1 Answer

After installation, using Skype, I can see and hear the person but they cannot hear me. I looked around and found several answers about downloading drivers but when I go to Microsoft's website, I cannot...


You do not say if the webcam has a built in mic or what mic you intend to use for chatting - You need to set one as 'Default' especially if you have a laptop with a built in mic as well
XP
Plug in your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the Audio tab - make your webcam mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam to your chat program

VISTA
Plug in the webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Aug 22, 2010 | Microsoft LifeCam VX2000 Webcam

1 Answer

Does acer aspire 5532 have built in mic because friends can't hear me at all when on the skype network


In skype go to settings then the mic symbol you will see a dropdown box, make sure the webcam mic is selected and not the soundcard in your laptop

Jul 11, 2010 | Acer Aspire One PC Notebook

1 Answer

Can't make myself be heard or seen. I can hear


If this the computer listed you will need a mic for them to hear you. The computer does not have one built in.
You will also need an external webcam as well for them to see you. You can buy webcams that include a built in mic.

Mar 11, 2010 | Dell Dimension 2400 PC Desktop

2 Answers

Skype shows "you microphone is really quiet"


Set up Audio example

Laptop x webcam/mic x Vista x Skype
If you have an earlier OS, you may have to access your hardware from the Control Panel.

TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer
CONFIGURE TO SKYPE
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/


Start Skype.
On the Tools menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Set your speakers as default.
Select your webcam as the default microphone.
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
Select your webcam as the default.
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Dec 16, 2009 | Genius VideoCAM Messenger Webcam

1 Answer

Please help me


You need to check if the mic/s is working?
Are you certain the Logitech webcam has a built-in mic?
To check if the mic works go to Start - All programs - Accessories - Entertainment - Sound Recorder and test record your voice and play back to check, also try it with the laptop's built-in mic (if it has one) and the Logitech mic.
If both mics work then you have a choice of which one you can use in Skype, most likely the best one would be the Logitech one.

You need to configure your audio settings in Skype.
When you open Skype click on Tools - Options - Audio Settings and click on Select Microphone and select the microphone you are using and save the setting.

If you still have problems get back to me with all details and error messages.


May 15, 2009 | HP 510 Notebook

1 Answer

Thanks..


well either it doesnt have i mic built in or its been broken or filled with dirt so no 1 can hear you. do you now where the mic is positioned on the laptop if so try cleaning it and if it doesnt work you might have to buy a mic to plug into it.

Jul 11, 2008 | Computers & Internet

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