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We have a KitchenAid Side by Side Refrigerator (KSRA25C). The ice maker will not work. We have replaced the "in the grill filter" water valve, but that didn't fix the problem. All other features of the fridge work fine (water, display, cooling temps, etc.). Any ideas?

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Pour about 1/2 cup of water into the icemaker . If it dumps then water valve is the problem . If not , then icemaker is the problem . Make sure the laser switch on r/side of freezer is on . and the coils at the bottom of fridge are clean ( icemaker must be 5 degrees to operate ).

Posted on Jul 19, 2009

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I recently replaced my water filter on my Kitchenaid side-by-side refrigerator, model KSCS251, and since then my icemaker no longer makes ice, nor do I hear any water flow into it. The water, however, does...


Try swapping the wires on the dual water inlet valve. It's on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips

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You have a bad water valve . It needs to be replaced.

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The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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1 Answer

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The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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