Question about HP Deskjet 6940 InkJet Printer

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My HP 6940 will not print envelpes. They feed part way through and stop. Doesn't even begin to print. Other documents print fine.

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Sdc323, first you want to make sure you have the correct drivers. Check here http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=HP+6940&submit.x=3&submit.y=10. Normally you will have to uninstall the old drivers completely ...then reinstall the correct or updated drivers. Also, sometimes it depends on what program you are using to print the envelope (MS Word or Avery Design Pro, etc). What type of computer Operating system (Win XP,Vista, or Mac OS X) are you using? And what program are you using to print it? For a quick try at making it work, when the printer stops part way through, try pressing the resume (or enter) button. On occasion that will finish the print job.

Posted on Jul 18, 2009

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Hi

i will give you a sure shot resolution to this concern,you may also follow the following link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu03053&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN


also in the worst scenario if it doesn't print,try adding a printer with manufacturer as HP and the printer as deskjet 550c
and when you try to print the envelope print them using this printer .

Posted on Jul 18, 2009

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1 Answer

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  1. Open the Printer Toolbox . There are two ways to do this:
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Hi,

To solve this problem do the following steps :

Start -> Run -> Type services.msc -> in the service consol find the print spooler service and check is it started or not if it is start then right click on print spooler and click on restart.

If the print spooler service is stop the right click on print spooler then click on the properties, in properties click on start.

Your problem should be resolve.

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Feb 04, 2010 | HP Deskjet 6940 InkJet Printer

1 Answer

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Try This :

Delete the printer icon from the Printer and faxes folder; Disconnect the USB cable (If connected through USB);
Put in the driver disc; Goto my computer; Right click on the black HP logo click on Explore;
Click on UTIL(Folder)- click on CCC(Folder)- Click on Uninstallation L1 ;
Take out the CD restart the computer

Download the sofware from hp.com;
Link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=467980&lc=en&cc=us&dlc=en&lang=en&cc=us
Select the OS;
Click on download
Save it to your Desktop
Run the software;
Click on Add a Device and reinstall the driver;
This should resolved the issue

Regards
Soumajit

Aug 11, 2009 | HP Hewlett Packard Deskjet 6940 InkJet...

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First your printer off and on after remove old documents and give a new print.

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