Question about Microsoft Xbox 360 Console

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Xbox 360 keeps freezing

The console keeps freezing during the opening screen, and the time or two I was able to get past that screen, it freezes when the game is loading. Plus I have gotten the red ring a couple of times. What can I do?


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  • ChaHee Nov 19, 2007

    every time it's loading anything it lags, I puss that system key and exit out and it speeds up some but still lags.

  • Anonymous Dec 31, 2007

    when i put the game in it loads and im playing madden 07 and 08 or anygame and i do a couple of plays it freezes on me and i got to turn it off and start over

  • Anonymous Mar 12, 2008

    it freezes. duh?

  • c rube Mar 22, 2008

    play 2 min freezes up

  • eddie103rd May 02, 2008

    my xbox 360 keeps on freezing

  • Lobo1313 May 06, 2008

    I've had my Xbox 360 for almost a year and a half and today it freezes when I play for about 2 minutes. It does it on and off-line with Xbox live. I played COD4 yesterday and it worked fine. freezes! What gives?

  • capsfan74 May 22, 2008

    i bought my 360 4months ago and has been fine until recently but it freezes after a few minutes

  • Anonymous Jun 01, 2008

    my xbox keeps freezing after I have started the game.the game is not freezing the xbox is because it makes a beeping sound after.

  • osufan128 Jun 09, 2008

    it freezes when i load spcific games

  • Anonymous Jun 09, 2008

    i have the "old" virsion of the xbox 360. i get the red rings of death every once in a while but i fix that but what i cant fix without sending it in is when the screen goes glitchy and it freezes. what the hell do i do?

  • udienow103 Jun 11, 2008

    I just got LEGO Indiana Jones: The Original Adventures and I've beat
    story, so I'm going back to get all the "artifacts" (minikit if you
    know LEGO Star Wars).
    I go to one level on Free Play and every single time it freezes, I just
    got another copy of the Game and I have the same problem, again, again,
    and again. But I can play my other games just fine. Please help.

    Colin (GT: udienow103)

  • Anonymous Jun 12, 2008

    My 360 keeps on freezing when i get the games but not the menu and if i turn it on right away it gets the three red lights.

  • Anonymous Jun 24, 2008

    im exactly the same.. if you find a way to fiz it please post it on here

  • karanvir Jul 04, 2008

    well my xbox 360 the frist time you start it you might be able to get to about 5 minutes into the game but then it just freezes i turned it back on and off and it would freeze at the start up screen the ill turn off and on AGAIN and then three non blinking red lights come up

    some one plzzzzzzzzzzz help me ill be so greatful

  • beezy ale Jul 27, 2008

    yeahhh man i have the saaaaaaame problem!!!!!! i get in the game then when ever its loading ,,, it might get passed some points but it will eventually freezZee!!! its driving me nuts !!! what can i doooooo!!!! and its been with me for only 5 monthes!!! i need a quick solution !!!

  • Anonymous Aug 25, 2008

    yea same ere i freeze at the start screen, or when the game is loading or a minute or two into an actual game its so lame wats da cure

  • budahmike Aug 30, 2008

    my xbox 360 freezes when i start playing about 2-3 mins into it, i have recieved the 3 rings of a death an a frozen screen which says hardware failure please consult microsoft

  • timothysunn Oct 12, 2008

    my console keeps freezing and i dont no what to do

  • phdman69 Oct 26, 2008

    i get to the loading screen and it freezes before it gets to the main menu and the few games it gets past the menu it freezes during gameplay and it is pissing me off

  • Kyle1177 Nov 02, 2008

    My X box 360 keeps freezing, it either freezes or overheats no matter what game i play and its less than 2 years old and i payed like 500.00 for it thats a bad hit.

  • muffetmaier Nov 06, 2008

    I just got fable 2 and every time i turn on the xbox 360 guess what it freezes !!!!
    And i just fixed the red lights. Its driving me insane!!!!!

  • Anonymous Nov 06, 2008

    every time the xbox logo is in rite side of my screen on the start up it goes to a blue checkerboard all on my tv it pisses me off

  • JayBaum Nov 22, 2008

    ever since that new update seems i cant get games to load? only a couple times,, and i got the exact problem you do

  • Anonymous Dec 02, 2008

    Same here... I just downloaded the update and now my game keeps freezing and I keep losing stuff I have done. I just bought the system 2 weeks ago.

  • Anonymous Dec 02, 2008

    my console beeps then the screen or game freezes what is wrong with it?

  • niall556 Dec 03, 2008

    mine just freezes

  • Anonymous Dec 05, 2008

    yeah mine loads everything start a arcade game or load a game it keeps freezing this happend the same atime last year i am so annoyed

  • Anonymous Dec 05, 2008

    freezing up for me

  • Anonymous Dec 06, 2008

    3 red lights

  • Anonymous Dec 06, 2008

    playing a game and the screen froze turned on the xbox again and had 1 red light!

  • Anonymous Dec 06, 2008

    freezing up help!

  • Anonymous Dec 06, 2008

    1 red light

  • Anonymous Dec 06, 2008

    1 red lights

  • Anonymous Dec 06, 2008

    blank screen

  • Anonymous Dec 06, 2008

    red lights

  • Anonymous Dec 06, 2008

    freezing up on me

  • Anonymous Dec 07, 2008

    freezing up

  • Anonymous Dec 09, 2008

    mine will turn on and it will last about 2 seconds before turning on, i dont have the red ring because its not lighting up but its happening almost instantly

  • lewis fisher Dec 09, 2008

    my xbox keeps freezing whne i paly need for speed undercover and its pissing me of to the max what can i dooooooooo 

  • Anonymous Dec 20, 2008

    me too

  • Anonymous Dec 22, 2008

    when xbox turns on it freezes almost instatnly. and if it gets to game it freezes there too

  • southy395 Dec 26, 2008

    me too, except from its when i put cod 5 in it freezes when it starts up, the grafics dodge up and freezes, and after a couple of times it gets red rings and i know its not the disk cos av tried it on my m8 elite. HELP and i got it on christmas day 2007 and broke on christmas day 2008

  • chriscoley Dec 26, 2008

    every time i put in mortal kombat vs. dc universe it freezes. the game works on my bros box but not mine. the game is brand new

  • 145 1554
    145 1554 Jan 15, 2009

    i have the exact same problem

  • prkidd96 Jan 26, 2009

    my xbox 360 got the red ring alot but now the game wont even load before the game starts

  • Anonymous Feb 22, 2009

    mine is the same i have gotten the red ring every now and then and it freezes at the start screen the dash bored and in game

  • Floodalex Mar 07, 2009

    My xbox is just off the frits. Some times i freeze at the main menu and somethimes when i am in a regular match and sometimes when its loading. One time I go just one red light and i couldnt even start. So then i unplugged my hard drive and all of my power supplies from eachother. It got rid of the red light but it still freezes. If some one knows what the problem is that would be great


  • Anonymous Mar 17, 2009

    before anything comes on the screen my xbox just freezes and stays like that and i cant get past it

  • wow cd key May 11, 2010

    Best link to solve this problem in less than 30 minutes:

  • sarobes May 11, 2010

    Solution Link . . .`



16 Answers

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Clearing your Xbox 360 Hard Drive cache
I've had this problem myself whilst playing Oblivion, although it was not only freezing in some places but also being very unresponsive and really slowing down when trying to talk to NPCs. Anyway, clearing the cache on your Xbox 360 is very safe and does not affect any of your game saves, profiles, demos, videos, etc (although it does delete some downloaded game auto-updates, which will be easy to download again afterwards). It is mainly temporary data that is stored in order to make certain areas of games load faster. These can sometimes corrupt, making your Xbox struggle when trying to read them and eventually just freezing up.

To clear your Xbox 360 cache you need to do the following:
"a. Locate the System section of the Xbox 360 Dashboard. b. Select Memory, select Hard Drive, and then press Y to view the device options screen.c. On the Xbox 360 Controller, press the X button, press the X button again, press the left bumper, press the right bumper, press the X button, and then press the X button again.d. You will be prompted to confirm system maintenance, select Yes by pressing A."Source:

Posted on Jan 11, 2010

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Get a PS3 people... I had same probs and still do! Another problem i had is the discs getting scored( scratched ) to the point they were unusable.

Posted on Feb 05, 2010

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Hey gyz i have been fixing these errors for a little bit now and i recomend this:
first of you will need a t8 and t10 torx driver and some thermo paste i recomend using arctic 5 or whatever they call it
you can get instructions on youtube on how to open your console

1. open your console
2. unscrew *********** board from the alloy box and take out the dvd drive the fan and the small curcit board from the front.
unclip the xclamps from the board and take the heat sinks off and bend the x clamps back a LITTLE bit so they sit tighter
3 remove the old thermo paste and replace with the new stuff you wont need much
them put your heat sinks back on and replace the xclamps
put every thing back in the alloy box and plug in but dont plug in the fan
4 plug your xbox in and turn on you should see 3 red lights let it warm up should take bout 5-10 mins untill you see 2 red lights then UNPLUGthe console from the back
5 when it has cooled a bit plug your fan in and but it all back together and it should work

if you get stuck shoot me an email to
thanks i hope this helps yas

Posted on Feb 28, 2010

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I have had this problem also. I fixed the x clamps, cleaned the laser, and I keep my xbox console open to keep it cool. Most of the time I will be in the middle of a game and it freezes. Other times when it is trying to load the game in the beginning. I tried downloading the game to my hard drive also. When playing from the hard drive it again says "unreadable disk". How is that possible when it's not even reading the disk and is playing from the hard drive???

Very frustrating. please help!

Posted on Apr 30, 2010

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Hi radz_01,

Your system is experiencing a 'general hardware error' and is destined to die very soon.

You should try the X-Clamp replacement fix (tutorials available on x-box scene) or you could try my own fix...

Click on News..

If you are still in warranty however, send it back to Microsoft and they should either replace or repair the console for free

*ChaHee* - What do you mean by 'lags' more explanation is needed here!

Posted on Nov 20, 2007

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Buy a new one :)

Posted on Jan 08, 2010

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Ok, basically my problem is the same thing. It keeps freezing up after about 10 minutes of playing even when i have a fan next to it. I havent gotten the red lights yet but im pretty sure theyre right around the corner. What the heck am i supposed to do...

Posted on Apr 30, 2010

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A very common problem which is caused by overheating, well at least overheating is the trigger for it.

The real problem though is what damage the overheating has caused internally, i.e. it could be that the solder connecting the circuitary has melted causing a disconnection.

It's not the only cause though and you can find out more by going to:

You can also check out a cool song about the red ring of death, heavy metal style :-)

Posted on Mar 05, 2010

I'm getting the same exact problem, i tried unplugging everything and leaving the xbox in a cool spot for a couple of days, and came back and now it wont even load into the xbox360 system thing, it just gets stuck during the intro =(

Posted on Oct 12, 2008

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Try keeping your power brick cool. I do that by placing it on the corner of my shoe box. I did that and I had no problems.

Posted on Jul 09, 2008

Try turning off the VSYNC in the graphic options.

Posted on Jun 15, 2008

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Ive heard this alot about ROD my friend did this thing called "the towel treatment" you heat up the system with some towels and it goes away if its only one ring, might not work about 50% chance of it working the other 50% it dies or gets another ring

Posted on Jan 24, 2010

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When i put my hardrive in my xbox 360 it gets frozen on the starting screen and when i take the hardrive out my x box 360 is working fine and perfect but i can't save then idk what to do get a new memory??? but i don't want to lose the old one... help me with this problem thanks :)

Posted on Nov 30, 2009

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My xbox360 keeps freezing when i try to load my gamer profile. what can i do?

Posted on Dec 21, 2008

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The ROD is a serious problem. When i had it i just sent the xbox back to microsoft, and they sent me back an Elite System, but with my old hard drive, so i could keep the memory. When i sent in my Premium console i got it back 8 days later and everything worked fine.

Then when i gave my premium console a try again, as i had not used it since before i sent it back in for the elite, the ROD was gone. I had assumed they had repaired it. Playing offline was fine, no problems, so i gave it to my step-brother and kept the elite, obviously he had to buy his own hard drive as it only came with a 512 MB memory card, and when he got xbox live the moment he attempted to connect to the internet the whole screen locked up. We tried shutting down the TV and unplugging and everything, but it just would not work. We shut off the xbox, playing offline was fine, but as soon as he connected to live, it would freeze.

The next day he signed on to live in the morning, and it worked. Then he came to mine and we used my xbox. When he went home, he started up his xbox again, and attempted to connect the internet, and it froze up. The next day he connected to the internet once, and the moment his xbox was shut down, whenever he tried until the next day, it would freeze up. He could only access live once per day, and he needs to get to the bottom of the problem!!!

If anyone can help please get in contact....

BUT whenever you get the ROD just send it back to microsoft, i got my console back as it was, with a 512mb memory card, a new elite with my old hard drive, so i kept my memory!!!

My problems with the ROD were sorted but i think he would rather have had the ROD because now his console just freezes up!

Posted on Oct 19, 2008

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I know this sounds pretty basic, but I unplugged everything out of my Xbox 360, put it on my windowsill and opened my window, in a few hours i was back to gaming!

Posted on May 28, 2009

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