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My wireless keyboard just stopped typing...i don't know the model to tell you...any suggestions?...the model number from the back is 5219URF

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  • 38 Answers

Check the drivers... if required reinstall and update the driver.... if still the same ..... just reszeat the reciever of the keyboard and re configure it...

Posted on Aug 03, 2009

  • Abdulkadir Safri Aug 03, 2009

    Check the drivers... if required reinstall and update the driver.... if still the same ..... just reszeat the reciever of the keyboard and re configure it...

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hi yvonne...

this might seem like a silly question, but have you replaced the batteries?

if so, you will probably have to reset the connect buttons on the base and the keyboard... this can usually be found on the back of the keyboard, and sometimes you have to use a pen to poke it... but i think on this model it may be on the front... look near the led light for a for a power on/off button or a reset button.

hope that helps!
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Without knowing model number I can't do the research for you but I suggest you check the FAQ's at Genius first (assumption being they have a website) and if no answer email their support group. A number of people have had the same problem.

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