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Was it new? It appears that the battery inside is having an issue. This could be new or old, With a new unit you don't know how long it sat on the shelf or how long the parts sat on the shelf before it was made. The type of internal battery can have a lot to do with it also. IF it is not new you can get a new internal battery for it.
Google for an owner's manual. I can't find anything on this jump starter, but first they need to be charged, usually by plugging into a wall socket for 12-24 hours. Then plug into the cigarette lighter for 10 min or so to give the car battery a boost charge.
Replacing all this you surely set the alarm off. Turn the car on, don't start . let sit for ten minutes, turn off, don't remove the key. do this three times. after the third time you turn it off, if it was the security, then the car should start. Let me know And we can go fdrom there.
Randy
Autozone has two batteries to choose from
Duralast Gold part #H8-dlg
Duralast part #dl-49
you can go to autozone.com and prob order it right from there
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