Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Whirlpool top load washer will not agitate or spin.

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  • Master
  • 1,136 Answers

Hi, If the motor runs but the washer will not spin or agitate, you will need to change the coupler. Here are the instuctions
Removing the cabinet. UNPLUG the washer. There are two screws holding the control panel to the cabinet. Most models the screw are in front but, some models have the screws in back. They are on each end. Now raise the control panel up and let it rest on the hinges. Unplug the lid switch harness and locate the clips on each side (bronze in color) and release them. Now the cabinet will lift off the frame and you can set it aside.
How to replace a coupler:
Now that the cabinet is out of the way, remove the pump from the motor and set the pump off to the side. Remove the two screws holding the clips on the motor and remove the clips. Unplug the motor harness and on some models you will need to unplug the capacitor.
Now you will need to replace all three parts to the coupler. I use a ½” socket and a small hammer to force the coupler onto the motor and transmission shafts. Put the rubber part onto the coupler half on the transmission and then line up the post on the motor shaft with the holes on the rubber part and it should go on ok. Put the clips that hold the motor in place and plug in the harnesses.
Put the pump back on and the clips to hold it in place. Set the cabinet back on the frame. Make sure the lip on the front cabinet is under the front rail of the frame. Ease the cabinet on the frame making sure the two rear sides of the cabinet set down on the tabs of the frame.
Put the two clips back on that hold the cabinet and plug the lid switch back in. Fasten the control panel down and you are all set.


Vic

Posted on Jul 18, 2009

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Posted on Jan 02, 2017

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  • 1073 Answers

SOURCE: whirlpool washer motor hum

you may have a bad pump stuck take the pump back off you should be able to turn the pump by sticking your finger in the slot that it slides up on the motor shaft if it turns with a little resistance the pump is ok if it will not turn then it needs to be replaced

also check to make sure that the motor connector wiring is tight and the lid switch connector is tight also

Posted on Apr 16, 2008

swami nathan
  • 208 Answers

SOURCE: Washer does not spin

Hi, There are several causes for this problem. Check these.


  • No spin at all: the lid switch is fried. You test it with your meter.                                  There will be a motor which spins the washing machine's drum.                                              If you don't hear the motor running, then its the lid switch which would have been broken and needs replacing. A bad lid switch wil interrupt the spin cycle.

  • In the Whirlpool washers, a common problem is that the lid plunger stops making contact with the lid switch. Use a pen to manually press the lid switch actuator (with the lid up, duh). If the washer spins...well, you know the rest.

  • Older (belt-drive) Whirlpool: the spin solenoid is burned out or has cut wires. Ohm out that solenoid (20-30 ohms) and test with a test cord. Make sure the wires are intact by giving them a little tug. If this is OK, you may need to adjust/replace the basket drive.



  • Timer is fried. On older timers, it's sometimes possible to run an external jumper to replace the bad internal contacts. Usually, however, the entire timer must be replaced. The only way to confirm is to use your meter and wiring diagram.

These are the causes that have to be inspected. You can also visit this site www.whirlpool.com/custserv/index.jsp

Hope my info solves your problem, Thanx for using fixya, Good luck.

Posted on Sep 29, 2008

  • 1 Answer

SOURCE: My Whirlpool washer won't agitate or spin . But it does drain the water.

i also had the same problem, and it ended up being the coupler. It was not hard to replace, it cost me about 19.00. I didn't follow full recomende instructions. I tipped the washer backwards. Removed the drain pump and the motor itself. Then I removed the old coupling and placed the new one. The washer is working like new...

Posted on Jun 02, 2009

  • 126 Answers

SOURCE: Whirlpool LSR5233EQ0 top loading washer wont spin

I'VE HEARD THIS SONG BEFORE FILL, NO AGITATE, DRAIN, AND NO SPIN. YOU HAVE A STRIPPED DRY COUPLING, WHICH IS A PLASTIC RUBBER COMBINATION THAT CONNECTS THE MOTOR TO THE TRANSMISSION. REMOVE SCREWS AND FLIP TOP CONSOLE UP. FLAT HEAD SCREW DRIVER REMOVE CLIPS AT CORNERS, DISCONNECT 2 WIRE PLUG. PULL WHOLE OUTER CABINET TOWARDS YOU AND PULL AWAY FROM MACHINE. LOOKING AT THE BOTTOM CENTER, REMOVE SCREWS HOLDING MOTOR CLIPS, DISCONNECT ALL PLUGS (HARNESSES) AND REMOVE MOTOR. COUPLING WILL BE VISIBLE AND PEGS/RUBBER WILL BE WORN, REPLACE AND REASSEMBLE

Posted on Jun 24, 2009

heatman101
  • 43501 Answers

SOURCE: GE top load Profile washer. Spin cycle not

Hi,
If you are having a problem with your top load washer then check out this tip...

Washing Machine2_bing.gif does not Pump or Spin
http://www.fixya.com/support/r4617986-washing_machine_not_pump_or_spin

If you are having problems with your front load washing machine2_bing.gif then checkout this tip...

Front Load Washing Machine2_bing.gif not draining and or not spinning
http://www.fixya.com/support/r4784376-front_load_washing_machine_not_draining

heatman101

Posted on Jun 12, 2010

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It sounds like you have a timer going bad.

Mar 06, 2010 | Washing Machines

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WAsher will not spin or agitate


This is usually caused by the coupler. There is a video showing how to replace at www.appliancehelponline.com/servicemanual.html

Feb 26, 2010 | Whirlpool LSR8433K Top Load Washer

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Washer won't agitate. New transmission...new timer.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Top load, direct drive Whirlpool / Kenmore washers use a reversing motor.

It turns one way for agitating and reverses for draining and spinning.

It sounds as if either the motor is shot or one of the connectors is bad.

As a place to start, see the Whirlpool Service manuasl (with wiring diagrams) for their top load, direct drive washers.

WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf

Feb 13, 2010 | Kenmore 24832 Top Load Washer

1 Answer

Washer will not spin or agitate. Pump works.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

First, see the following Whirlpool Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If it drains and you can hear the motor trying to turn the transmission for the agitate mode, the obvious first answer is the Motor coupler. I'd replace it just to be sure.

If it's not the Coupler, the problem points to the transmission itself.

There are only two components of the gearcase that are used for both agitating and spinning.

One is the Agitator shaft which drives the agitator and holds the spin pinion that drives the clutch for spinning.

The other is the main "Bottom and pinion gearcase" itself.

Please see the following Whirlpool parts list for commercial top load direct drive washers although the consumer models use the same transmission parts.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf




Oct 24, 2009 | Kenmore Washing Machines

1 Answer

Agitator stops while in spin cycle


Assuming that this is a basic Whirlpool top load, direct drive, neutral drain washer, the agitator is supposed to stop during the spin cycle.

Please see the following Whirlpool installation and service manual for top load machines.

If you look at the description of how the transmission works, there is an "Agitate Cam" that lifts the "Agitate Gear" out of contact with the main "Agitate Rack" when the machine goes into spin mode

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

I have found though that because of the friction between the agitate gear and main drive shaft, including the oil itself, the agitator may move while in spin mode.



Oct 14, 2009 | Whirlpool Washing Machines

1 Answer

My washing machine spins but does not aggitate what do i need to do?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Also see the Whirlpool / Kenmore installation and operations manual for top load direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Also look at the Whirlpool parts list for top load direct drive commercial washers (the consumer model is basically the same.)

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf


The Whirlpool / Kenmore top load direct drive washer uses an agitate shaft from the transmission with splines on its' top that fit into slots in the agitator. If the slots in the agitator are damaged / worn, the washer may not agitate.

Remove the fabric softener dispenser, remove the top agitator cap (a short screwdriver works well), and you'll see a 1/2" square drive bolt. Use a 1/2" socket extension to remove the bolt, pull up on the top agitator and carefully turn it over. You should see four plastic "dogs" that allow the top agitator to turn one way only. If they are worn, they are easily replaced.

After removing the top agitator, you should see a bolt (I think it's 5/8").

Carefully remove the bolt and the rubber washer under it and the main agitator should come off. You'll see the top of the transmission agitator shaft with it's splines. Check them and the slots inside the main agitator.

If the splines on the transmission agitator and main agitator are OK, the washer spins and drains and the timer moves through its' cycle, the problem points to an agitate gear in the transmission itself.

See the parts PDF for the transmission.

Replacing the gear in the transmission is a bit complicated (and messy) but it's a lot less expensive than a $170 transmission.

If you decide that you want to work on the transmission (it's not really that hard) post another question on Fixya and I or someone else should be able to walk you through it.

Oct 09, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washing Machine does not agitate


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Following is the Whirlpool installation and maintenance PDF on how top load, direct drive washers work with a troubleshooting section.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Following is the Whirlpool parts list for commercial top load, direct drive washers although the consumer washers are basically the same.

The problem seems to point to the Agitate Cams in the transmission that raise and lower the Agitate gear on the main transmission shaft. These are relatively inexpensive to replace.

I'd also check the splines on the main agitator shaft and the two pronged "washer" on top of it.


Oct 03, 2009 | Kenmore Washing Machines

1 Answer

Fills but will not agitate, spin, or drain, motor sounds strained


i have a whirlpool that go threw a wash cycle, but will not shin out the water

Apr 16, 2009 | Whirlpool LSR5132PQ Top Load Washer

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