Question about Sierra Wireless Voq Professional Phone

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All basic software has been deleted by another program.

I have a VOQ A11 professional phone and was installing a smartphone freeware to enhance the phone. When I went back it seems that the software deleted basic phone operations in settings, including the customization features. Is there any way that I can restore the phone to its original features? I cannot use the ohone in this condition.

Thank you for any help!!!

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Re: All basic software has been deleted by another program. - Sierra Wireless Voq Professional Phone PDAs

Did you try a hard reset?

Posted on Feb 18, 2008

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Re: All basic software has been deleted by another...

YOu are from which countery ?

You try to Hard resent by Pressing SPACE BAR and rest Button

Voq technical supports withdrawan and they are not manufacturing


Posted on Dec 30, 2008

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doing a hard reset will reinstall all the factory software. Unfortunatly you will loose all your contacts and files and user installed programs unless you backed up your device and ative sync will see it as a new device you can drag the backed up files to the new device in from your old sync folder in windows
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Can you help me in fixing this problem

Hi Buddy... I had a similar problem and fortunately came across this tip on this link... Here's what you need to do : The steps to perform While the Voq Professional Phone turned off, remove the battery and then reinstall. Flip-open QWERTY thumbpad. Press and hold space key and simultaneously press and hold On/Off button until the Voq Professional Phone turns turns on completely (approximately 5 - 10 seconds). The space key and On/Off button may be released after a blue screen will appear stating Factory Reset Mode!!! Erasing flash... Percent Do not interrupt the Factory Reset until the Home screen appears. (approximately 3 minutes) Recommended tasks to perform after IPSM reset. Setting the time and date configuration Setting a GPRS connection and Internet connection using GPRS God! trust me these chaps saved the day for me, they're amazing. Hope this'l solve the problem for you. Cheers :-)

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