Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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Western digital 500GB harddrive not switching on

I have a western digital external harddrive. It is not powering up at all. It is plugged in but when I put it against a metal object it has a discharge. So I know it is getting power. Can anyone help me please?

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Did You Try Using The Included AC Adapter To Power It Up

Posted on Jul 18, 2009

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Dear Sir/ Madam, I have TWO Western Digital USB


first of all , you are looking at the wrong voltages. The important voltage is the DC OUTPUT, which is the voltage the external harddrives use AND the polarity of the plug attached to the harddrive end of the cable.
if both the harddrives have say 12v dc output and both have the insignia of the center conductor being + (posative) then you can interchange them. and you CAN run a 9volt unit with 12volt DC power, but not the other way around.
Look at your power adaptors again for the OUTPUT and polarity.
should be a half-circle with lines depicting the polarity(+,-) of the center and sheild connections to the hard drives printed on both the harddrives and the power adaptors . This can also be tested with a dc volt meter while the adaptors are plugged into the wall.
DO NOT try to test the AC end while plugged in!!
Regards

Aug 09, 2010 | Western Digital 250GB MyBook External USB...

1 Answer

Harddrive not being acknowledged by laptop


This is a hard one, as 7 is so new. But it sounds like the very next thing to do is to plug the drive into another computer to see if the drive is working properly. If it works well, make sure that your drive is not trying to grab a drive letter that is already being used by another device. Do a search on the MS website for known issues and instructions on how to check for drive letter management issues. Good luck.

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1 Answer

Western Digital MYBOOK 500GB external harddrive won't come on. When it plugs in, the blue light comes on for about a second. Computer does not recognize drive.


It is "dead". If it is still under warranty (check 'www.wdc.com' for details), then Western Digital will replace it. If not, check their web-site, for their "Customer Loyalty Program", i.e., since you bought one W.D. disk-drive, you can get a discount on buying another W.D. disk-drive, if you order online from W.D.'s web-site.

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1 Answer

External harddrive


First off, have you downloaded ANYTHING onto that hard drive?

Mar 23, 2009 | Western Digital My Book Essential 500GB...

1 Answer

Western Digital External Hard Drive Won't Boot Up


Take it our of the external encasing and plug it in directly to your motherboard. This has worked for me in the past. I just had my second wd external harddrive crash so now I will do the same process all over again.

Jan 26, 2009 | Western Digital My Book Essential Edition...

1 Answer

My external won't mount, the light works but it won't mount to my power book G4. help!


I opened up the harddrive and noticed that the copper magnetic film strip right above the USB port entry was lifted from the metal. I pressed it down and plugged the drive back in and it worked.

you just have to unscrew the drive on the 4 front side and two small ones on the side using two different phillips. then make sure and register the Western Digital drive inside because it has a seprate warantee. my acomdata is already out of warantee but if the drive ever fails again, I can have it replaced by Western Digital until 2011.

Dec 25, 2008 | Acomdata 500GB External Firewire HD 500 GB...

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Western Digital 500gig External Harddrive. Power up troubles.


this is a bit tricky , you'll need to tell my what operating system you have ,

more than likely sounds like windows power management is turning the drive off

check your power management settings.

if thats not the case just let me know.

shalom

Aug 20, 2008 | Western Digital 500GB My Book World...

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