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New light engine installed in Samsung HLR6168W but not getting a picture. I get sound, and there is light (screen lights up but just gray). I've adjusted the light tunnel and it is properly aligned (no black horizontal or vertical blocks on the edges), but I'm still not getting a picture. Any ideas would be greatly appreciated Thanks, Mark

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  • maestro_m679 Jul 19, 2009

    Thanks Skyassoc, you were pretty much on the money. I finally figured it out...turns out it was a bent pin on the DVI cable which was caused by an obstruction in the female DVI connection (where it connects to the TV, not the light engine). Finally, after 3.5 months my TV works. I soooo hate Samsung - unbelievably horrible service. They are truly awful!

  • maestro_m679 Jul 19, 2009

    Thanks Skyassoc, you were pretty much right on the money. It turns out I had a bent pin on the DVI cable on the end that plugs into the TV. This was caused by an obstruction (a piece of plastic) on the TV side of the DVI connection.

    Anyway, after 3.5 months I finally have a working TV again, no thanks to Samsung. They are truly awful...worst service I've ever experienced and I'll never buy a Samsung product again.

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Double check that you did not over look any plug connections or ribbon connections when reinstalling light Engine

Posted on Jul 18, 2009

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