Question about SanDisk Sansa e250 MP3 Player

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Problem my player went completly blue and wont shut off or anything it froze and i need to know how to reset it

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Re: problem

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

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My new hannspree 10'1 tablet has completely frozen after 10 mins of watching bbc i player the screen froze and does not respond to anything at all it wont even shut down im

Press and hold the power button for @ 10 seconds. That should shut down your device. Then, after it shuts down, again press and hold the power button until it reboots.

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My ipod nano chromatic froze, i went to play a video and the screen went black, and now i cant do anything, I tried to shut it off, and i also tried to plug it into the computer. but it wont do anything.

Try resetting it, toggle the hold button on the top of the ipod on then off, then hold the middle and menu button at the same time for a few seconds.

Aug 10, 2009 | Apple iPod nano

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Wont do nothing nor shut off

Let the battery completly die than try plugging it back in. This should reset it.

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My m3 player froze while charging and now it wont turn on

I held it in the off position while at the same time pressing the menu shut off, then I restarted it. It will repair the media itself.

Jun 26, 2009 | SanDisk Sansa e250 MP3 Player

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Screen went blank

Hi, I experienced the same problem this morning, my sansa player (e280, 8Gb) froze in the middle of a song, the screen went blank but the wheel still had its blue light on and i didn't know how to fix it bur then i figured how. If that's the case with your player too, then the solution will be to press and hold the power button till the blue light goes off (abt 8-10sec) and then just restart the player. It should work.

May 08, 2009 | SanDisk Sansa Fuze MP3 Player

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The screen is frozen and wont turn off or do anything

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Dec 01, 2008 | Philips GoGear SA3245/37 Digital Media...

1 Answer

Ipod has froze

have you guys tried a reset?

To reset your iPod:

  • 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  • 2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

Aug 02, 2008 | Apple iPod nano

2 Answers

Mp3 froze completely

press the reset( small hole on back near bottom) with a small paperclip

Mar 01, 2008 | Samsung YP-U3 MP3 Player

1 Answer

Mine wont even turn on

i don't know either, it froze on me,shut off, then wont turn on. kind of annoying, i need help because i don't want my parents to feel bad about that gift.

Jan 22, 2008 | SanDisk Sansa e250 MP3 Player

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